Inventor

PARMELEY MICHAEL JOSEPH

US7 patents

⚠️ This page may combine multiple inventors who share the name “PARMELEY MICHAEL JOSEPH”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

WEST CORP

4 patents

US9203963B1Dec 1, 2015

System and method for real-time geographical call display of automatic call distributor calls

WEST CORP3 citations61

US8934616B1Jan 13, 2015

System and method for real-time geographical call display of automatic call distributor calls

WEST CORP1 citations61

US9544435B1Jan 10, 2017

System and method for real-time geographical call display of automatic call distributor calls

WEST CORP0 citations51

US9325843B1Apr 26, 2016

Real-time monitoring of agent adherence

WEST CORP1 citations46

BOUTCHER JAMES K

1 patent

US8649491B1Feb 11, 2014

System and method for real-time geographical call display of automatic call distributor calls

BOUTCHER JAMES K4 citations82

MARR KENNETH A

1 patent

US8670553B1Mar 11, 2014

Real-time monitoring of agent adherence

MARR KENNETH A3 citations51

ALORICA BUSINESS SOLUTIONS LLC

1 patent

US9736305B1Aug 15, 2017

Real-time monitoring of agent adherence

ALORICA BUSINESS SOLUTIONS LLC1 citations46