Inventor

MARTIN JOHN M

US67 patents

⚠️ This page may combine multiple inventors who share the name “MARTIN JOHN M”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

MARTIN JOHN M

SBC TECHN RES INC

System and method for automating customer slamming and cramming complaints

Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog

Adaptive voice recognition menu method and system

Interface and method of designing an interface

Method of designing a telecommunications call center interface

System and method for processing complaints

Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog

Method to identify and categorize customer&#39;s goals and behaviors within a customer service center environment

AT & T IP I LP

Method for designing an automated speech recognition (ASR) interface for a customer call center

System and method for processing speech

System and method for the automated analysis of performance data

Method, software and system for developing interactive call center agent personas

Directory assistance dialog with configuration switches to switch from automated speech recognition to operator-assisted dialog

System and method for facilitating call routing using speech recognition

Method and system for an automated departure strategy

SBC PROPERTIES LP

System and method for the automated analysis of performance data

Method and system for an automated departure strategy

Interface and method of designing an interface

Method and system for automating the analysis of word frequencies

Method and system for an automated disambiguation

Method and system for an automated departure strategy

MARS INC

Apparatus for continuously molding chocolate products

Methods for continuously molding chocolate and products made thereby

Candy bar

Candy bar

Candy bar

Candy

AT & T KNOWLEDGE VENTURES LP

System and method for analyzing automatic speech recognition performance data

System, method and software for a speech-enabled call routing application using an action-object matrix

System and method for analysis and adjustment of speech-enabled systems

Method and system for automating the creation of customer-centric interfaces

System and method for providing caller activities while in queue

KNOTT BENJAMIN A

System and method for providing customer activities while in queue

System and method for providing customer activities while in queue

Developing interactive call center agent personas

BUSHEY ROBERT R

Method and system for automating the creation of customer-centric interfaces

Method for designing an automated speech recognition (ASR) interface for a customer call center

System and method for managing recognition errors in a multiple dialog state environment

AMTECH SYSTEMS INC

Automatic wafer boat loading

Automatic wafer boat loading system and method

Wafer boat support and method for twin tower wafer boat loader

(unassigned)

Means for reducing the criminal usefulness of dischargeable hand weapons

Means for reducing the criminal usefulness of dischargeable hand weapons

MARTIN JOHN M

Means for reducing the criminal usefulness of hand weapons

Means for reducing the criminal usefulness of dischargeable hand weapons

SBC KNOWLEDGE VENTURES LP

System and method for optimizing prompts for speech-enabled applications

BOEING CO

Panel for solar concentrators and tandem cell units

REYNOLDS TOBACCO CO R

Apparatus and method for accumulating and measuring sidestream smoke produced by a smoking material

AT & T LABS INC

Customer-centric interface and method of designing an interface

VOLVO TRUCKS NORTH AMERICA

Modular day/sleeper cab and interface therefor

Method to identify and categorize customer's goals and behaviors within a customer service center environment