Inventor
WALTHERS BRUCE
US6 patents
Patents
6 patentsUS10685359B2Jun 16, 2020
Identifying clusters for service management operations
SERVICENOW INC5 citations71
US10417644B2Sep 17, 2019
Identifying clusters for service management operations
SERVICENOW INC4 citations71
US10354257B2Jul 16, 2019
Identifying clusters for service management operations
SERVICENOW INC2 citations71
US11551105B2Jan 10, 2023
Knowledge management using machine learning model trained on incident-knowledge relationship fingerprints
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US11222290B2Jan 11, 2022
Intelligent capability extraction and assignment
SERVICENOW INC3 citations66
US11062324B2Jul 13, 2021
Identifying clusters for service management operations
SERVICENOW INC0 citations60