Inventor
TOLHURST WILLIAM A
US12 patents
⚠️ This page may combine multiple inventors who share the name “TOLHURST WILLIAM A”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
INTELLISIST INC
9 patentsUS7292689B2Nov 6, 2007
System and method for providing a message-based communications infrastructure for automated call center operation
INTELLISIST INC57 citations96
US10044860B2Aug 7, 2018
System and method for call data processing
INTELLISIST INC8 citations92
US8774392B2Jul 8, 2014
System and method for processing calls in a call center
INTELLISIST INC18 citations92
US9674355B2Jun 6, 2017
System and method for processing call data
INTELLISIST INC4 citations84
US7236777B2Jun 26, 2007
System and method for dynamically configuring wireless network geographic coverage or service levels
INTELLISIST INC11 citations83
US7391860B2Jun 24, 2008
Method for providing a message-based communications infrastructure for automated call center operation
INTELLISIST INC8 citations82
US7877088B2Jan 25, 2011
System and method for dynamically configuring wireless network geographic coverage or service levels
INTELLISIST INC2 citations62
US9288323B2Mar 15, 2016
Computer-implemented system and method for simultaneously processing multiple call sessions
INTELLISIST INC0 citations52
US8027672B2Sep 27, 2011
System and method for dynamically configuring wireless network geographic coverage or service levels
INTELLISIST INC0 citations51
ODINAK GILAD
3 patentsUS8467519B2Jun 18, 2013
System and method for processing calls in a call center
ODINAK GILAD9 citations92
US8462935B2Jun 11, 2013
System and method for monitoring an automated voice response system
ODINAK GILAD17 citations92
US8116445B2Feb 14, 2012
System and method for monitoring an interaction between a caller and an automated voice response system
ODINAK GILAD23 citations92