P

Inventor

EZELL JOEL

US26 patents
⚠️ This page may combine multiple inventors who share the name “EZELL JOEL”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

AVAYA INC

18 patents
US10756912B2Aug 25, 2020

Distributed ledger and blockchain to confirm validity of call recordings

AVAYA INC12 citations85
US10581927B2Mar 3, 2020

Providing web real-time communications (WebRTC) media services via WebRTC-enabled media servers, and related methods, systems, and computer-readable media

AVAYA INC7 citations84
US10477018B2Nov 12, 2019

Management of agent sessions for omnichannel predictive outbound

AVAYA INC2 citations73
US10129243B2Nov 13, 2018

Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials

AVAYA INC2 citations73
US9912705B2Mar 6, 2018

Enhancing media characteristics during web real-time communications (WebRTC) interactive sessions by using session initiation protocol (SIP) endpoints, and related methods, systems, and computer-readable media

AVAYA INC3 citations73
US11750528B2Sep 5, 2023

Communication session addition via a host in deny new service mode

AVAYA INC2 citations71
US10164977B2Dec 25, 2018

Mobile caller authentication for contact centers

AVAYA INC4 citations71
US10972514B2Apr 6, 2021

Reestablishment of session initiation protocol (SIP) dialogs

AVAYA INC2 citations67
US11012437B2May 18, 2021

Controlling access to traversal using relays around network address translation (TURN) servers using trusted single-use credentials

AVAYA INC1 citations62
US10666691B2May 26, 2020

Dynamic session classification

AVAYA INC1 citations61
US10944832B2Mar 9, 2021

Supporting intermediate back to back user agents between user agents and a conference focus

AVAYA INC1 citations58
US10715663B2Jul 14, 2020

Management of agent sessions for omnichannel predictive outbound

AVAYA INC0 citations52
US11375049B2Jun 28, 2022

Event-based multiprotocol communication session distribution

AVAYA INC0 citations51
US10742652B2Aug 11, 2020

Mobile caller authentication for contact centers

AVAYA INC0 citations51
US9584560B2Feb 28, 2017

Providing external application services with an existing private branch exchange media server

AVAYA INC0 citations51
US10356130B2Jul 16, 2019

Computer telephony integration (CTI) control of multiple devices with a single address of record

AVAYA INC0 citations45
US10270903B2Apr 23, 2019

Failover announcements

AVAYA INC0 citations41
US9749363B2Aug 29, 2017

Application of enterprise policies to web real-time communications (WebRTC) interactive sessions using an enterprise session initiation protocol (SIP) engine, and related methods, systems, and computer-readable media

AVAYA INC0 citations41

EZELL JOEL

5 patents

HASERODT KURT

1 patent

AVAYA TECHNOLOGY CORP

1 patent

LIVEPERSON INC

1 patent