Inventor
JONES BRYCE ALAN
US8 patents
Patents
8 patentsUS6731744B1May 4, 2004
Call processing system and service control point for handling calls to a call center
SPRINT COMMUNICATIONS CO84 citations97
US6473505B1Oct 29, 2002
Call processing system for handling calls to a call center
SPRINT COMMUNICATIONS CO91 citations97
US6175822B1Jan 16, 2001
Method and system for providing network based transcription services
SPRINT COMMUNICATIONS CO138 citations96
US6459788B1Oct 1, 2002
Call center resource processor
SPRINT COMMUNICATIONS CO56 citations95
US7043004B1May 9, 2006
Call processing system and service control point for handling calls to a call center
SPRINT COMMUNICATIONS CO30 citations92
US7881453B2Feb 1, 2011
Call processing system and service control point for handling calls to a call center
SPRINT COMMUNICATIONS CO8 citations83
US7830792B1Nov 9, 2010
Call center communications system for handling calls to a call center
SPRINT COMMUNICATIONS CO12 citations83
US6690664B1Feb 10, 2004
Call center communications system for handling calls to a call center
SPRINT COMMUNICATIONS CO14 citations83