Inventor
CHAPLIN BORIS
US10 patents
Patents
10 patentsUS11924379B1Mar 5, 2024
System and method for identifying compliance statements from contextual indicators in content
CALABRIO INC5 citations70
US11922122B2Mar 5, 2024
Systems and methods for detecting emerging events
CALABRIO INC4 citations70
US12217849B2Feb 4, 2025
Devices, systems, and methods for intelligent stress level detection
CALABRIO INC2 citations69
US12019976B1Jun 25, 2024
Call tagging using machine learning model
CALABRIO INC0 citations58
US12014751B2Jun 18, 2024
Devices, systems, and methods for audio sanitization
CALABRIO INC0 citations58
US12321690B2Jun 3, 2025
Devices, systems, and methods for transcript sanitization
CALABRIO INC0 citations48
US12183325B2Dec 31, 2024
Searching calls based on contextual similarity among calls
CALABRIO INC0 citations48
US12373644B2Jul 29, 2025
Evaluating transcripts through repetitive statement analysis
CALABRIO INC0 citations47
US12248942B2Mar 11, 2025
System and method for automatically evaluating and scoring the quality of agent-customer interactions
CALABRIO INC0 citations47
US12236190B2Feb 25, 2025
Intelligent phrase derivation generation
CALABRIO INC0 citations46