Inventor
CASTELLANI STEFANIA
FR32 patents
⚠️ This page may combine multiple inventors who share the name “CASTELLANI STEFANIA”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
XEROX CORP
21 patentsUS6742032B1May 25, 2004
Method for monitoring and encouraging community activity in a networked environment
XEROX CORP161 citations99
US7797303B2Sep 14, 2010
Natural language processing for developing queries
XEROX CORP58 citations98
US8346879B2Jan 1, 2013
Detecting conflicts in email messages
XEROX CORP39 citations93
US7171620B2Jan 30, 2007
System and method for managing document retention of shared documents
XEROX CORP38 citations93
US6725428B1Apr 20, 2004
Systems and methods providing flexible representations of work
XEROX CORP90 citations93
US8346795B2Jan 1, 2013
System and method for guiding entity-based searching
XEROX CORP25 citations92
US7890318B2Feb 15, 2011
Informing troubleshooting sessions with device data
XEROX CORP35 citations90
US7774198B2Aug 10, 2010
Navigation system for text
XEROX CORP37 citations90
US7715037B2May 11, 2010
Bi-directional remote visualization for supporting collaborative machine troubleshooting
XEROX CORP32 citations90
US7804611B2Sep 28, 2010
Method for redirecting a print job, negotiation apparatus, printing system, and article of manufacture
XEROX CORP12 citations84
US7647212B2Jan 12, 2010
Graph-based negotiation system with encapsulated constraint solver
XEROX CORP10 citations84
US7647534B2Jan 12, 2010
Method for avoiding repetition of user actions by using past users' experiences
XEROX CORP12 citations83
US8917854B2Dec 23, 2014
System to support contextualized definitions of competitions in call centers
XEROX CORP7 citations82
US7577706B2Aug 18, 2009
Integrating a document management system with a workflow system and method
XEROX CORP15 citations81
US9467583B2Oct 11, 2016
System and method for semi-automatic generation of operating procedures from recorded troubleshooting sessions
XEROX CORP6 citations72
US9436649B2Sep 6, 2016
System and method for updating an electronic calendar
XEROX CORP5 citations72
US7454400B2Nov 18, 2008
System for negotiation with mirroring
XEROX CORP6 citations63
US7409378B2Aug 5, 2008
System for negotiation using graphs
XEROX CORP5 citations63
US6970828B2Nov 29, 2005
Method for mixed human and computer-supported distributed scheduling
XEROX CORP6 citations62
US9955009B2Apr 24, 2018
Prescriptive analytics for customer satisfaction based on agent perception
XEROX CORP0 citations40
US9654632B2May 16, 2017
Apparatus and method for generating a graphical representation to motivate employees in a call center
XEROX CORP0 citations36
ROULLAND FREDERIC
4 patentsUS8694483B2Apr 8, 2014
Real-time query suggestion in a troubleshooting context
ROULLAND FREDERIC18 citations80
US8935199B2Jan 13, 2015
Method and system for linking textual concepts and physical concepts
ROULLAND FREDERIC4 citations71
US8280842B2Oct 2, 2012
Collaborative linking of support knowledge bases with visualization of device
ROULLAND FREDERIC6 citations70
US8744838B2Jun 3, 2014
System and method for contextualizing device operating procedures
ROULLAND FREDERIC3 citations60
CASTELLANI STEFANIA
3 patentsUS8621362B2Dec 31, 2013
Mobile screen methods and systems for collaborative troubleshooting of a device
CASTELLANI STEFANIA14 citations83
US8103669B2Jan 24, 2012
System and method for semi-automatic creation and maintenance of query expansion rules
CASTELLANI STEFANIA19 citations82
US9563656B2Feb 7, 2017
Method and system to guide formulations of questions for digital investigation activities
CASTELLANI STEFANIA4 citations70