Inventor
CHAN NORMAN C
US10 patents
⚠️ This page may combine multiple inventors who share the name “CHAN NORMAN C”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AVAYA TECHNOLOGY CORP
6 patentsUS6925166B1Aug 2, 2005
Method and apparatus for generating automatic greetings in a call center
AVAYA TECHNOLOGY CORP59 citations95
US6470077B1Oct 22, 2002
Apparatus and method for storage and accelerated playback of voice samples in a call center
AVAYA TECHNOLOGY CORP60 citations95
US6870807B1Mar 22, 2005
Method and apparatus for suppressing music on hold
AVAYA TECHNOLOGY CORP31 citations89
US6424651B1Jul 23, 2002
Arrangement for performing automatic build out in a communications system that supports multiple constant-bit-rate connections
AVAYA TECHNOLOGY CORP8 citations73
US7106856B1Sep 12, 2006
Method and apparatus for performing echo cancellation within a communication network
AVAYA TECHNOLOGY CORP3 citations58
US7130793B2Oct 31, 2006
System and method for minimizing overrun and underrun errors in packetized voice transmission
AVAYA TECHNOLOGY CORP0 citations49