Inventor
REYNOLDS BRIAN J
US11 patents
⚠️ This page may combine multiple inventors who share the name “REYNOLDS BRIAN J”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AVAYA INC
5 patentsUS9031205B2May 12, 2015
Auto-detection of environment for mobile agent
AVAYA INC2 citations61
US10805461B2Oct 13, 2020
Adaptive thresholding
AVAYA INC0 citations51
US10362167B2Jul 23, 2019
Proximity based interactions with wallboards
AVAYA INC0 citations51
US9854095B2Dec 26, 2017
Agent statistics by location
AVAYA INC0 citations40
US9100482B2Aug 4, 2015
Mobile monitoring for supervisors
AVAYA INC0 citations40
THOMSON RODNEY A
3 patentsUS9020132B2Apr 28, 2015
Contact center agent filtering and relevancy ranking
THOMSON RODNEY A3 citations59
US9560202B2Jan 31, 2017
Automatic contact center administration updates based on acceptance of a broadcast request
THOMSON RODNEY A0 citations48
US9414211B2Aug 9, 2016
Performance center mobile supervisor application
THOMSON RODNEY A0 citations33