Inventor

DA PALMA WILLIAM V

US49 patents

⚠️ This page may combine multiple inventors who share the name “DA PALMA WILLIAM V”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

DA PALMA WILLIAM V

IBM

Telephony and voice interface for voice server system management

System uses application manager and master agent to communicate with mini-agents for remotely managing application resources distributed across multiple Java virtual machines

Model autocompletion for composite services synchronization

Method of automatically generating an SNMP management information base from extension-enabled management agents

SNMP interface to existing resource management extension-enabled management agents

Method and system for error detection in a managed application environment

Integrating a voice browser into a Web 2.0 environment

Switching between modalities in a speech application environment extended for interactive text exchanges

Using a WIKI editor to create speech-enabled applications

Method for extending the use of SIP (session initiated protocol) for providing debug services

Providing user customization of web 2.0 applications

Tool-specific alerting rules based on abnormal and normal patterns obtained from history logs

Techniques for presenting and collecting end user license agreement acceptance

Method and process to generate real time input/output in a voice XML run-time simulation environment

Speech processing method based upon a representational state transfer (REST) architecture that uses web 2.0 concepts for speech resource interfaces

System and method for creating and posting voice-based web 2.0 entries via a telephone interface

Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service

Seamless reflection of model updates in a visual page for a visual channel in a composite services delivery system

Managing concurrent data updates in a composite services delivery system

Method and procedure for compiling and caching VoiceXML documents in a voice XML interpreter

Method, system, and apparatus for debugging a live telephone call

System and method for generating a unique, file system independent key from a URI (universal resource indentifier) for use in an index-less voicexml browser caching mechanism

Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment

Method and system for defining call transfer rules for directory assistance

Solution for adding context to a text exchange modality during interactions with a composite services application

Creating and editing web 2.0 entries including voice enabled ones using a voice only interface

Selective view synchronization for composite services delivery

Channel presence in a composite services enablement environment

Visual channel refresh rate control for composite services delivery

DA PALMA WILLIAM V

Integrating an IVR application within a standards based application server

Dialect translator for a speech application environment extended for interactive text exchanges

Techniques for presenting and collecting end user license agreement acceptance

Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges

Solution that integrates voice enrollment with other types of recognition operations performed by a speech recognition engine using a layered grammar stack

Enhancing contact centers with dialog contracts

Creation and use of test cases for automated testing of media-based applications

Speech-enabled application that uses web 2.0 concepts to interface with speech engines

WIKI application development tool that uses specialized blogs to publish WIKI development content in an organized/searchable fashion

Run-time simulation environment for voiceXML applications that simulates and automates user interaction

Adding real-time dictation capabilities for speech processing operations handled by a networked speech processing system

Dialect translator for a speech application environment extended for interactive text exchanges

Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges

Customizing web 2.0 application behavior based on relationships between a content creator and a content requester

Creation and use of test cases for automated testing of media-based applications

Solution for adding context to a text exchange modality during interactions with a composite services application

View coordination for callers in a composite services enablement environment

NUANCE COMMUNICATIONS INC

Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges

Using an automated speech application environment to automatically provide text exchange services

Method and system for dynamic conditional interaction in a VoiceXML run-time simulation environment