Inventor
MOSS BETH S
US19 patents
Patents
19 patentsUS10616411B1Apr 7, 2020
System and method for intelligent call interception and fraud detecting audio assistant
WELLS FARGO BANK NA56 citations96
US10694040B1Jun 23, 2020
Centralized event log generation and analysis for contact centers
WELLS FARGO BANK NA23 citations93
US10313511B1Jun 4, 2019
Customer self-help control system for contact centers
WELLS FARGO BANK NA15 citations93
US11445065B1Sep 13, 2022
Voice captcha and real-time monitoring for contact centers
WELLS FARGO BANK NA6 citations85
US10791222B2Sep 29, 2020
Voice captcha and real-time monitoring for contact centers
WELLS FARGO BANK NA13 citations85
US10505924B1Dec 10, 2019
Defined zone of authentication
WELLS FARGO BANK NA9 citations83
US11005992B1May 11, 2021
System and method for intelligent call interception and fraud detecting audio assistant
WELLS FARGO BANK NA6 citations82
US11062413B1Jul 13, 2021
Automated secondary linking for fraud detection systems
WELLS FARGO BANK NA5 citations79
US11546461B1Jan 3, 2023
Customer self-help control system for contact centers
WELLS FARGO BANK NA2 citations72
US10674010B1Jun 2, 2020
Customer self-help control system for contact centers
WELLS FARGO BANK NA3 citations72
US11050738B1Jun 29, 2021
Defined zone of authentication
WELLS FARGO BANK NA0 citations62
US10944872B1Mar 9, 2021
Centralized event log generation and analysis for contact centers
WELLS FARGO BANK NA0 citations62
US10944871B1Mar 9, 2021
Centralized event log generation and analysis for contact centers
WELLS FARGO BANK NA0 citations62
US11861620B1Jan 2, 2024
Fraudulent activity shell
WELLS FARGO BANK NA0 citations58
US10546299B1Jan 28, 2020
Fraudulent activity shell
WELLS FARGO BANK NA1 citations58
US10841419B1Nov 17, 2020
Customer self-help control system for contact centers
WELLS FARGO BANK NA0 citations51
US10380709B1Aug 13, 2019
Automated secondary linking for fraud detection systems
WELLS FARGO BANK NA0 citations47
US9904967B1Feb 27, 2018
Automated secondary linking for fraud detection systems
WELLS FARGO BANK NA0 citations47
US9509705B2Nov 29, 2016
Automated secondary linking for fraud detection systems
WELLS FARGO BANK NA0 citations47