P

Inventor

FAIZAKOF AVRAHAM

IL34 patents
⚠️ This page may combine multiple inventors who share the name “FAIZAKOF AVRAHAM”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

GENESYS TELECOMMUNICATIONS LABORATORIES INC

29 patents
US9613619B2Apr 4, 2017

Predicting recognition quality of a phrase in automatic speech recognition systems

GENESYS TELECOMMUNICATIONS LABORATORIES INC37 citations94
US10498898B2Dec 3, 2019

Systems and methods for chatbot generation

GENESYS TELECOMMUNICATIONS LABORATORIES INC29 citations93
US9817813B2Nov 14, 2017

Generalized phrases in automatic speech recognition systems

GENESYS TELECOMMUNICATIONS LABORATORIES INC38 citations93
US11586828B2Feb 21, 2023

Method, system and computer program product for sentiment analysis

GENESYS TELECOMMUNICATIONS LABORATORIES INC7 citations85
US11562148B2Jan 24, 2023

Method, system and computer program product for sentiment analysis

GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations85
US11551011B2Jan 10, 2023

Method, system and computer program product for sentiment analysis

GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations85
US10789430B2Sep 29, 2020

Method and system for sentiment analysis

GENESYS TELECOMMUNICATIONS LABORATORIES INC7 citations84
US10186255B2Jan 22, 2019

Language model customization in speech recognition for speech analytics

GENESYS TELECOMMUNICATIONS LABORATORIES INC11 citations84
US11425254B2Aug 23, 2022

Systems and methods for chatbot generation

GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations83
US10643604B2May 5, 2020

Language model customization in speech recognition for speech analytics

GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations73
US10319366B2Jun 11, 2019

Predicting recognition quality of a phrase in automatic speech recognition systems

GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations73
US10311859B2Jun 4, 2019

Material selection for language model customization in speech recognition for speech analytics

GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations73
US11425255B2Aug 23, 2022

System and method for dialogue tree generation

GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US10902737B2Jan 26, 2021

System and method for automatic quality evaluation of interactions

GENESYS TELECOMMUNICATIONS LABORATORIES INC3 citations72
US10896395B2Jan 19, 2021

System and method for automatic quality management and coaching

GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations72
US10824814B2Nov 3, 2020

Generalized phrases in automatic speech recognition systems

GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations72
US10455088B2Oct 22, 2019

Dialogue flow optimization and personalization

GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations72
US10382623B2Aug 13, 2019

Data-driven dialogue enabled self-help systems

GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US10061867B2Aug 28, 2018

System and method for interactive multi-resolution topic detection and tracking

GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations72
US9971764B2May 15, 2018

System and method for discovering and exploring concepts

GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US9842586B2Dec 12, 2017

System and method for semantically exploring concepts

GENESYS TELECOMMUNICATIONS LABORATORIES INC3 citations72
US11341986B2May 24, 2022

Emotion detection in audio interactions

GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations71
US11170168B2Nov 9, 2021

Unsupervised adaptation of sentiment lexicon

GENESYS TELECOMMUNICATIONS LABORATORIES INC1 citations62
US10290301B2May 14, 2019

Fast out-of-vocabulary search in automatic speech recognition systems

GENESYS TELECOMMUNICATIONS LABORATORIES INC1 citations62
US11025775B2Jun 1, 2021

Dialogue flow optimization and personalization

GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations61
US10446135B2Oct 15, 2019

System and method for semantically exploring concepts

GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US11645460B2May 9, 2023

Punctuation and capitalization of speech recognition transcripts

GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations49
US10515150B2Dec 24, 2019

Data driven speech enabled self-help systems and methods of operating thereof

GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations40
US10061822B2Aug 28, 2018

System and method for discovering and exploring concepts and root causes of events

GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations40

GENESYS CLOUD SERVICES INC

5 patents