Inventor
POLLOCK BRUCE
US48 patents
⚠️ This page may combine multiple inventors who share the name “POLLOCK BRUCE”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
WEST CORP
31 patentsUS9552339B1Jan 24, 2017
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
WEST CORP8 citations84
US9253139B1Feb 2, 2016
Method and apparatus of processing social networking-based user input information
WEST CORP7 citations84
US9148516B1Sep 29, 2015
Conference call information sharing via interaction with social networking data
WEST CORP4 citations84
US10262384B1Apr 16, 2019
Medical treatment application for optimizing medical patient visits based on known preferences and other selection criteria
WEST CORP13 citations82
US10074059B1Sep 11, 2018
Medical treatment application for optimizing medical patient visits based on known preferences and other selection criteria
WEST CORP16 citations82
US9372730B1Jun 21, 2016
Method, system and computer readable medium for notification delivery
WEST CORP10 citations80
US9866516B1Jan 9, 2018
Method and apparatus of processing social networking-based user input information
WEST CORP3 citations73
US9686413B1Jun 20, 2017
Conference call information sharing via interaction with social networking data
WEST CORP2 citations73
US9553842B1Jan 24, 2017
Method and apparatus of processing social networking-based user input information
WEST CORP3 citations73
US9195641B1Nov 24, 2015
Method and apparatus of processing user text input information
WEST CORP4 citations73
US11282153B1Mar 22, 2022
Medical treatment application for optimizing medical patient visits based on known preferences and other selection criteria
WEST CORP6 citations72
US10367941B1Jul 30, 2019
Apparatus, method, and computer program for optimizing communication
WEST CORP1 citations63
US8837701B1Sep 16, 2014
Conference call information sharing via interaction with social networking data
WEST CORP2 citations63
US10410260B1Sep 10, 2019
Auctioning and management of cloud-based services
WEST CORP1 citations62
US9363643B1Jun 7, 2016
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
WEST CORP2 citations62
US9123057B1Sep 1, 2015
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
WEST CORP3 citations62
US8923926B1Dec 30, 2014
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
WEST CORP2 citations62
US11114190B1Sep 7, 2021
Medical treatment application for optimizing medical patients visits based on known preferences and other selection criteria
WEST CORP0 citations60
US10575144B1Feb 25, 2020
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
WEST CORP0 citations52
US10123094B1Nov 6, 2018
Location-based movie identification systems and methods
WEST CORP0 citations52
US10091359B1Oct 2, 2018
Apparatus, method, and computer program for optimizing communication
WEST CORP1 citations52
US9820014B1Nov 14, 2017
Location-based movie identification systems and methods
WEST CORP0 citations52
US9407772B1Aug 2, 2016
Conference call information sharing via interaction with social networking data
WEST CORP0 citations52
US9271036B1Feb 23, 2016
Location-based movie identification systems and methods
WEST CORP0 citations52
US8955011B1Feb 10, 2015
Location-based movie identification systems and methods
WEST CORP0 citations52
US10652192B1May 12, 2020
Method, system and computer readable medium for notification delivery
WEST CORP0 citations48
US10582047B1Mar 3, 2020
System, method and computer readable medium for call center management
WEST CORP0 citations48
US10250545B1Apr 2, 2019
Method, system and computer readable medium for notification delivery
WEST CORP0 citations48
US10244108B1Mar 26, 2019
System, method and computer readable medium for call center management
WEST CORP0 citations48
US9955010B1Apr 24, 2018
Real-time adjustment for better caller experience
WEST CORP0 citations45
US9628613B1Apr 18, 2017
Real-time monitoring of caller experience in a call flow
WEST CORP1 citations45
KESSENGER ERIKA NELSON
4 patentsUS8627358B1Jan 7, 2014
Location-based movie identification systems and methods
KESSENGER ERIKA NELSON6 citations83
US8260365B1Sep 4, 2012
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
KESSENGER ERIKA NELSON7 citations83
US8847753B1Sep 30, 2014
Method and apparatus of processing data displayed on a mobile station interface based on user preferences
KESSENGER ERIKA NELSON2 citations61
US8548529B1Oct 1, 2013
Method and apparatus of processing data displayed based on a mobile station interface based on user preferences
KESSENGER ERIKA NELSON3 citations61
MOORE MICHAEL J
3 patentsUS8594292B1Nov 26, 2013
Conference call information sharing via interaction with social networking data
MOORE MICHAEL J19 citations92
US8868424B1Oct 21, 2014
Interactive voice response data collection object framework, vertical benchmarking, and bootstrapping engine
MOORE MICHAEL J9 citations78
US9628618B1Apr 18, 2017
System, method and computer readable medium for call center management
MOORE MICHAEL J3 citations69
MILRO JAMES ELWOOD
3 patentsUS8401156B1Mar 19, 2013
Real-time monitoring of caller experience in a call flow
MILRO JAMES ELWOOD10 citations78
US9094485B1Jul 28, 2015
Real-time adjustment for better caller experience
MILRO JAMES ELWOOD1 citations46
US9635154B1Apr 25, 2017
Real-time monitoring of caller experience for a group of steps in a call flow
MILRO JAMES ELWOOD0 citations36