Inventor
KAUFMAN DONALD L
US24 patents
⚠️ This page may combine multiple inventors who share the name “KAUFMAN DONALD L”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AMAZON TECH INC
14 patentsUS7689465B1Mar 30, 2010
System and method for visual verification of order processing
AMAZON TECH INC141 citations99
US7769221B1Aug 3, 2010
System and method for visual verification of item processing
AMAZON TECH INC145 citations98
US9626712B1Apr 18, 2017
System and method for visual verification of order processing
AMAZON TECH INC10 citations84
US8983055B1Mar 17, 2015
Quality review of contacts between customers and customer service agents
AMAZON TECH INC5 citations84
US7974891B2Jul 5, 2011
Method and apparatus for processing receptacles of items in a materials handling facility
AMAZON TECH INC8 citations84
US9063576B1Jun 23, 2015
Managing gesture input information
AMAZON TECH INC7 citations81
US8879717B2Nov 4, 2014
Systems and methods for customer contact
AMAZON TECH INC13 citations81
US10110744B2Oct 23, 2018
Followup of customer service agents
AMAZON TECH INC2 citations73
US10083478B2Sep 25, 2018
System and method for visual verification of order processing
AMAZON TECH INC2 citations73
US9219818B2Dec 22, 2015
Followup of customer service agents
AMAZON TECH INC4 citations73
US7801640B1Sep 21, 2010
Continuous item picking in a distribution center using coordinated item picking periods
AMAZON TECH INC7 citations70
US9384270B1Jul 5, 2016
Associating user accounts with source identifiers
AMAZON TECH INC5 citations68
US10445744B2Oct 15, 2019
Systems and methods for customer contact
AMAZON TECH INC0 citations50
US9804774B1Oct 31, 2017
Managing gesture input information
AMAZON TECH INC0 citations49
KAUFMAN DONALD L
3 patentsUS8958542B1Feb 17, 2015
Followup of customer service agents
KAUFMAN DONALD L21 citations92
US8503664B1Aug 6, 2013
Quality review of contacts between customers and customer service agents
KAUFMAN DONALD L20 citations92
US8542816B2Sep 24, 2013
Independent customer service agents
KAUFMAN DONALD L25 citations86