P

Inventor

FERTIG KEN

US4 patents
⚠️ This page may combine multiple inventors who share the name “FERTIG KEN”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

ROCKWELL ELECTRONIC COMMERCE

3 patents
US6856680B2Feb 15, 2005

Contact center autopilot algorithms

ROCKWELL ELECTRONIC COMMERCE42 citations90
US6842515B2Jan 11, 2005

Multi-site responsibility-based routing

ROCKWELL ELECTRONIC COMMERCE34 citations88
US6853721B2Feb 8, 2005

Contact center autopilot architecture

ROCKWELL ELECTRONIC COMMERCE11 citations71

ROCKWELL TECH LLC

1 patent
US6684208B2Jan 27, 2004

System and method for quantifying an extent to which a data mining algorithm captures useful information in input data

ROCKWELL TECH LLC68 citations91