Inventor
MOLLER MATTHEW DONALDSON
US33 patents
⚠️ This page may combine multiple inventors who share the name “MOLLER MATTHEW DONALDSON”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
Virtual Hold Technology Solutions LLC
30 patentsUS10609218B1Mar 31, 2020
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC10 citations83
US11522997B2Dec 6, 2022
System and method for hybrid callback management and failure recovery
Virtual Hold Technology Solutions LLC2 citations72
US11489964B2Nov 1, 2022
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC2 citations72
US11394830B2Jul 19, 2022
System and method for hybrid callback management with biometric authentication
Virtual Hold Technology Solutions LLC2 citations72
US11032424B2Jun 8, 2021
System and method for hybrid callback management and failure recovery
Virtual Hold Technology Solutions LLC2 citations72
US10992811B2Apr 27, 2021
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC3 citations72
US10735589B1Aug 4, 2020
System and method for mobile device active callback integration
Virtual Hold Technology Solutions LLC1 citations72
US11601553B2Mar 7, 2023
System and method for enhanced virtual queuing
Virtual Hold Technology Solutions LLC2 citations71
US11528363B2Dec 13, 2022
System and method for enhanced virtual queuing
Virtual Hold Technology Solutions LLC5 citations71
US11800016B2Oct 24, 2023
System and method for adaptive cloud conversation platform
Virtual Hold Technology Solutions LLC0 citations62
US11706341B2Jul 18, 2023
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC0 citations62
US11665282B2May 30, 2023
System and method for secure transitory data storage and management
Virtual Hold Technology Solutions LLC1 citations62
US11611658B2Mar 21, 2023
System and method for adaptive cloud conversation platform
Virtual Hold Technology Solutions LLC0 citations62
US11546472B2Jan 3, 2023
System and method for a cloud callback platform
Virtual Hold Technology Solutions LLC1 citations62
US11503160B2Nov 15, 2022
System and method for mobile device active callback integration
Virtual Hold Technology Solutions LLC0 citations62
US11483430B2Oct 25, 2022
System and method for mobile device active callback prioritization
Virtual Hold Technology Solutions LLC0 citations62
US11431851B2Aug 30, 2022
System and method for secure transitory data storage and management
Virtual Hold Technology Solutions LLC1 citations62
US11223725B2Jan 11, 2022
System and method for mobile device active callback prioritization
Virtual Hold Technology Solutions LLC0 citations62
US11936815B2Mar 19, 2024
System and method for enhanced virtual queuing
Virtual Hold Technology Solutions LLC0 citations61
US11792321B2Oct 17, 2023
System and method for enhanced virtual queuing
Virtual Hold Technology Solutions LLC0 citations61
US11659090B2May 23, 2023
System and method for hybrid callback management with biometric authentication
Virtual Hold Technology Solutions LLC0 citations61
US11641423B2May 2, 2023
System and method for callback management with alternate site routing and callback pacing
Virtual Hold Technology Solutions LLC0 citations61
US11595524B2Feb 28, 2023
System and method for callback management utilizing smart callbacks
Virtual Hold Technology Solutions LLC0 citations61
US11418650B2Aug 16, 2022
System and method for callback management with alternate site routing and callback pacing
Virtual Hold Technology Solutions LLC0 citations61
US11394829B2Jul 19, 2022
System and method for callback management utilizing smart callbacks
Virtual Hold Technology Solutions LLC0 citations61
US11856142B2Dec 26, 2023
Adaptive cloud conversation ecosystem
Virtual Hold Technology Solutions LLC0 citations52
US11743387B2Aug 29, 2023
System and method for an adaptive cloud conversation platform
Virtual Hold Technology Solutions LLC0 citations52
US11553089B2Jan 10, 2023
System and method for mobile device active callback prioritization
Virtual Hold Technology Solutions LLC0 citations52
US11582347B2Feb 14, 2023
System and method for enhanced virtual queuing
Virtual Hold Technology Solutions LLC0 citations50
US11522998B2Dec 6, 2022
System and method for enhanced virtual queuing
Virtual Hold Technology Solutions LLC0 citations50