Inventor
SKIBA DAVID JOSEPH
US31 patents
⚠️ This page may combine multiple inventors who share the name “SKIBA DAVID JOSEPH”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AVAYA INC
15 patentsUS7778397B2Aug 17, 2010
Dynamic video generation in interactive voice response systems
AVAYA INC19 citations92
US7711095B2May 4, 2010
Coordination of content streams in interactive voice response systems
AVAYA INC20 citations92
US10212587B2Feb 19, 2019
Authentication based on geo-location history
AVAYA INC9 citations84
US7949106B2May 24, 2011
Asynchronous event handling for video streams in interactive voice response systems
AVAYA INC7 citations84
US7933836B2Apr 26, 2011
Proxy-based, transaction authorization system
AVAYA INC7 citations84
US7847813B2Dec 7, 2010
Dynamic multimedia content stream delivery based on quality of service
AVAYA INC8 citations84
US7805128B2Sep 28, 2010
Authentication based on future geo-location
AVAYA INC18 citations84
US7471786B2Dec 30, 2008
Interactive voice response system with partial human monitoring
AVAYA INC9 citations84
US7610055B2Oct 27, 2009
Synchronizing information across telecommunications terminals for multiple users
AVAYA INC16 citations81
US7769148B2Aug 3, 2010
Filler video streams in interactive voice response systems
AVAYA INC7 citations74
US10319376B2Jun 11, 2019
Geo-spatial event processing
AVAYA INC4 citations73
US9590985B2Mar 7, 2017
Authentication frequency and challenge type based on application usage
AVAYA INC4 citations73
US8364125B2Jan 29, 2013
Content delivery to a telecommunications terminal that is associated with a call in progress
AVAYA INC5 citations73
US8005199B2Aug 23, 2011
Intelligent media stream recovery
AVAYA INC2 citations63
US9262609B2Feb 16, 2016
Authentication frequency and challenge type based on environmental and physiological properties
AVAYA INC1 citations52
ERHART GEORGE WILLIAM
11 patentsUS8244531B2Aug 14, 2012
Method of retaining a media stream without its private audio content
ERHART GEORGE WILLIAM22 citations92
US8494148B2Jul 23, 2013
Dynamic IVR dialog based on analytics data
ERHART GEORGE WILLIAM13 citations84
US8085927B2Dec 27, 2011
Interactive voice response system with prioritized call monitoring
ERHART GEORGE WILLIAM7 citations83
US8416944B2Apr 9, 2013
Servicing calls in call centers based on caller geo-location
ERHART GEORGE WILLIAM5 citations73
US8405484B2Mar 26, 2013
Monitoring responsive objects in vehicles
ERHART GEORGE WILLIAM4 citations62
US8233028B2Jul 31, 2012
Dynamic visual background for call-center agents
ERHART GEORGE WILLIAM5 citations62
US8509419B2Aug 13, 2013
Computer and telephony integration
ERHART GEORGE WILLIAM2 citations61
US8437464B2May 7, 2013
Handling of a session initiation protocol-capable telecommunications terminal that is put on hold
ERHART GEORGE WILLIAM0 citations52
US8238530B2Aug 7, 2012
Authenticating a user based on the user's ability to distinguish type-A from type-B sounds
ERHART GEORGE WILLIAM0 citations52
US8233610B2Jul 31, 2012
Assisting contact center agents and customers
ERHART GEORGE WILLIAM1 citations52
US9965820B2May 8, 2018
Proxy-based reservation scheduling system
ERHART GEORGE WILLIAM0 citations41
BENTLEY JON LOUIS
4 patentsUS8978117B2Mar 10, 2015
Authentication frequency and challenge type based on environmental and physiological properties
BENTLEY JON LOUIS50 citations97
US9014666B2Apr 21, 2015
Authentication based on geo-location history
BENTLEY JON LOUIS37 citations93
US8918079B2Dec 23, 2014
Determining authentication challenge timing and type
BENTLEY JON LOUIS12 citations83
US9027119B2May 5, 2015
Authentication frequency and challenge type based on application usage
BENTLEY JON LOUIS3 citations62