P

Inventor

HEMM THOMAS L

US6 patents
⚠️ This page may combine multiple inventors who share the name “HEMM THOMAS L”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

AVAYA INC

3 patents
US7711104B1May 4, 2010

Multi-tasking tracking agent

AVAYA INC57 citations94
US7729490B2Jun 1, 2010

Post-termination contact management

AVAYA INC24 citations92
US8873739B2Oct 28, 2014

Instant message contact management in a contact center

AVAYA INC1 citations51

AVAYA TECHNOLOGY CORP

2 patents
US7336779B2Feb 26, 2008

Topical dynamic chat

AVAYA TECHNOLOGY CORP87 citations95
US7415417B2Aug 19, 2008

Presence awareness agent

AVAYA TECHNOLOGY CORP54 citations90

HEMM THOMAS L

1 patent
US8457300B2Jun 4, 2013

Instant message contact management in a contact center

HEMM THOMAS L15 citations79