Inventor
SEGALL TIMOTHY R
US25 patents
⚠️ This page may combine multiple inventors who share the name “SEGALL TIMOTHY R”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
SOUNDBITE COMMUNICATIONS INC
11 patentsUS9456084B2Sep 27, 2016
Method and system for managing interactive communications campaigns with text messaging
SOUNDBITE COMMUNICATIONS INC5 citations83
US9060254B2Jun 16, 2015
Method and system for managing interactive communications campaigns with text messaging
SOUNDBITE COMMUNICATIONS INC8 citations83
US8379834B2Feb 19, 2013
Method and system for managing interactive communications campaigns
SOUNDBITE COMMUNICATIONS INC13 citations81
US9680993B2Jun 13, 2017
Managing interactive communications campaigns with reduced customer-to-agent connection latency
SOUNDBITE COMMUNICATIONS INC1 citations61
US9307086B2Apr 5, 2016
Managing interactive communications campaigns with reduced customer-to-agent connection latency
SOUNDBITE COMMUNICATIONS INC2 citations61
US9344570B2May 17, 2016
Managing interactive communications campaigns with customer recovery
SOUNDBITE COMMUNICATIONS INC1 citations60
US9473635B2Oct 18, 2016
Method and system for managing interactive communications campaigns
SOUNDBITE COMMUNICATIONS INC2 citations59
US9544433B2Jan 10, 2017
Managing interactive communications campaigns using a hold queue
SOUNDBITE COMMUNICATIONS INC0 citations51
US9185224B2Nov 10, 2015
Method and system for managing interactive communications campaigns with call pacing
SOUNDBITE COMMUNICATIONS INC0 citations51
US9071688B2Jun 30, 2015
Method and system for managing interactive communications campaigns with call pacing
SOUNDBITE COMMUNICATIONS INC0 citations51
US9219817B2Dec 22, 2015
Method and system for managing interactive communications campaigns
SOUNDBITE COMMUNICATIONS INC0 citations49
SEGALL TIMOTHY R
9 patentsUS8462918B2Jun 11, 2013
Method and system for managing interactive communications campaigns with text messaging
SEGALL TIMOTHY R16 citations92
US8280031B2Oct 2, 2012
Method and system for managing interactive communications campaign using a hold queue
SEGALL TIMOTHY R16 citations91
US8270594B2Sep 18, 2012
Method and system for managing interactive communications campaign with reduced customer-to-agent connection latency
SEGALL TIMOTHY R21 citations91
US8270575B2Sep 18, 2012
Managing interactive communications campaigns
SEGALL TIMOTHY R12 citations80
US8804919B2Aug 12, 2014
Managing interactive communications campaigns
SEGALL TIMOTHY R4 citations69
US8718270B2May 6, 2014
Method and system for managing interactive communications campaign with reduced customer-to-agent connection latency
SEGALL TIMOTHY R3 citations61
US8605887B2Dec 10, 2013
Method and system for managing interactive communications campaign using a hold queue
SEGALL TIMOTHY R2 citations61
US8594309B2Nov 26, 2013
Managing interactive communications campaigns with customer recovery
SEGALL TIMOTHY R3 citations60
US8594312B2Nov 26, 2013
Method and system for managing interactive communications campaigns with call pacing
SEGALL TIMOTHY R0 citations51
GENESYS TELECOMMUNICATIONS LABORATORIES INC
5 patentsUS9635182B2Apr 25, 2017
Method and system for managing interactive communications campaigns with call pacing
GENESYS TELECOMMUNICATIONS LABORATORIES INC8 citations84
US9876908B2Jan 23, 2018
Method and system for managing interactive communications campaigns with text messaging
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations83
US10115131B2Oct 30, 2018
Managing interactive communications campaigns
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations70
US10212284B2Feb 19, 2019
Method and system for managing interactive communications campaigns with text messaging
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US9866689B2Jan 9, 2018
Managing interactive communications campaigns with customer recovery
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations50