Inventor
KULKARNI ALOK
AU33 patents
⚠️ This page may combine multiple inventors who share the name “KULKARNI ALOK”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
CYARA SOLUTIONS PTY LTD
31 patentsUS10877876B2Dec 29, 2020
System and method for automated thin client contact center agent desktop testing
CYARA SOLUTIONS PTY LTD6 citations84
US10268571B2Apr 23, 2019
System and method for automated thin client contact center agent desktop testing
CYARA SOLUTIONS PTY LTD6 citations84
US10127513B1Nov 13, 2018
Automated multi-channel customer journey testing
CYARA SOLUTIONS PTY LTD5 citations84
US9137184B2Sep 15, 2015
System and method for automated chat testing
CYARA SOLUTIONS PTY LTD5 citations84
US9137183B2Sep 15, 2015
System and method for automated chat testing
CYARA SOLUTIONS PTY LTD5 citations84
US11010704B2May 18, 2021
Automated multi-channel customer journey testing
CYARA SOLUTIONS PTY LTD4 citations73
US9553977B2Jan 24, 2017
System and method for automated adaptation and improvement of speaker authentication in a voice biometric system environment
CYARA SOLUTIONS PTY LTD3 citations73
US11588766B2Feb 21, 2023
Mobile dashboard for automated contact center testing
CYARA SOLUTIONS PTY LTD3 citations71
US11178080B2Nov 16, 2021
Mobile dashboard for automated contact center testing
CYARA SOLUTIONS PTY LTD2 citations71
US10091356B2Oct 2, 2018
Interactive voice response system crawler
CYARA SOLUTIONS PTY LTD5 citations71
US10291776B2May 14, 2019
Interactive voice response system crawler
CYARA SOLUTIONS PTY LTD4 citations68
US11799808B2Oct 24, 2023
System and method for automated end-to-end web interaction testing
CYARA SOLUTIONS PTY LTD0 citations62
US11783267B2Oct 10, 2023
Automated multi-channel customer journey testing
CYARA SOLUTIONS PTY LTD0 citations62
US11265272B2Mar 1, 2022
System and method for automated end-to-end web interaction testing
CYARA SOLUTIONS PTY LTD0 citations62
US11178276B2Nov 16, 2021
System and method for integrated CX-AX contact center testing
CYARA SOLUTIONS PTY LTD0 citations62
US9392113B2Jul 12, 2016
System and method for automated chat testing
CYARA SOLUTIONS PTY LTD2 citations62
US9031221B2May 12, 2015
System and method for automated voice quality testing
CYARA SOLUTIONS PTY LTD2 citations62
US12271916B2Apr 8, 2025
System and method for autogenerated synthetic operational customer satisfaction scoring and analysis
CYARA SOLUTIONS PTY LTD0 citations61
US11948160B2Apr 2, 2024
System and method for autogenerated synthetic operational customer satisfaction scoring and analysis
CYARA SOLUTIONS PTY LTD0 citations61
US10694027B2Jun 23, 2020
System and method for automated voice quality testing
CYARA SOLUTIONS PTY LTD0 citations52
US10659402B2May 19, 2020
System and method for automated end-to-end web interaction testing
CYARA SOLUTIONS PTY LTD0 citations52
US10659601B2May 19, 2020
System and method for integrated CX-AX contact center testing
CYARA SOLUTIONS PTY LTD0 citations52
US10326880B2Jun 18, 2019
System and method for integrated CX-AX contact center testing
CYARA SOLUTIONS PTY LTD0 citations52
US10230836B2Mar 12, 2019
System and method for automated voice quality testing
CYARA SOLUTIONS PTY LTD0 citations52
US9888110B2Feb 6, 2018
System and method for automated adaptation and improvement of speaker authentication in a voice biometric system environment
CYARA SOLUTIONS PTY LTD1 citations52
US9544251B2Jan 10, 2017
System and method for automated chat testing
CYARA SOLUTIONS PTY LTD0 citations52
US9344556B2May 17, 2016
System and method for automated voice quality testing
CYARA SOLUTIONS PTY LTD0 citations52
US11790886B2Oct 17, 2023
System and method for synthesizing automated test cases from natural interactions
CYARA SOLUTIONS PTY LTD0 citations50
US12555564B2Feb 17, 2026
IVR system testing using internet-enabled telephony devices and in-country dialing
CYARA SOLUTIONS PTY LTD0 citations48
US10419606B2Sep 17, 2019
Call recording test suite
CYARA SOLUTIONS PTY LTD0 citations42
US10523604B2Dec 31, 2019
Mobile dashboard for automated contact center testing
CYARA SOLUTIONS PTY LTD0 citations39