Inventor
MERCHANT AKBAR A
US17 patents
⚠️ This page may combine multiple inventors who share the name “MERCHANT AKBAR A”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AFINITI INT HOLDINGS LTD
7 patentsUS10419616B2Sep 17, 2019
Matching using agent/caller sensitivity to performance
AFINITI INT HOLDINGS LTD2 citations84
US10027812B1Jul 17, 2018
Matching using agent/caller sensitivity to performance
AFINITI INT HOLDINGS LTD5 citations84
US9462127B2Oct 4, 2016
Matching using agent/caller sensitivity to performance
AFINITI INT HOLDINGS LTD6 citations84
US10757264B2Aug 25, 2020
Matching using agent/caller sensitivity to performance
AFINITI INT HOLDINGS LTD1 citations73
USRE48550EMay 11, 2021
Use of abstracted data in pattern matching system
AFINITI INT HOLDINGS LTD0 citations62
US10244117B2Mar 26, 2019
Matching using agent/caller sensitivity to performance
AFINITI INT HOLDINGS LTD0 citations62
US10027811B1Jul 17, 2018
Matching using agent/caller sensitivity to performance
AFINITI INT HOLDINGS LTD0 citations52
AFINITI LTD
5 patentsUS11863708B2Jan 2, 2024
Matching using agent/caller sensitivity to performance
AFINITI LTD2 citations84
US11258907B2Feb 22, 2022
Matching using agent/caller sensitivity to performance
AFINITI LTD3 citations84
US10110746B1Oct 23, 2018
Techniques for benchmarking pairing strategies in a task assignment system
AFINITI LTD5 citations70
US12120271B2Oct 15, 2024
Matching using agent/caller sensitivity to performance
AFINITI LTD0 citations62
US11467869B2Oct 11, 2022
Techniques for benchmarking pairing strategies in a task assignment system
AFINITI LTD0 citations60