Inventor
KOVALENKO GALINA
US11 patents
⚠️ This page may combine multiple inventors who share the name “KOVALENKO GALINA”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
GENESYS TELECOMMUNICATIONS LABORATORIES INC
6 patentsUS10264129B2Apr 16, 2019
Hybrid cloud architecture with optimized local delivery
GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations70
US9948782B2Apr 17, 2018
Hybrid cloud architecture with optimized local delivery
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations70
US10079938B2Sep 18, 2018
Dynamic management and redistribution of contact center media traffic
GENESYS TELECOMMUNICATIONS LABORATORIES INC1 citations60
US10348893B2Jul 9, 2019
System to deploy a disaster-proof geographically-distributed call center
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations48
US9854094B2Dec 26, 2017
System to deploy a disaster-proof geographically-distributed call center
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations48
US10154143B2Dec 11, 2018
System and method for dynamically selecting a dial plan
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations39
GENESYS TELECOMM LAB INC
3 patentsUS9143616B2Sep 22, 2015
System and method for managing traffic bursts on a per tenant basis
GENESYS TELECOMM LAB INC6 citations81
US8879712B2Nov 4, 2014
System and method for managing traffic bursts for a plurality of tenants
GENESYS TELECOMM LAB INC8 citations81
US9398158B2Jul 19, 2016
System and method for managing traffic bursts for a plurality of tenants
GENESYS TELECOMM LAB INC0 citations49