Inventor
JAYAPALAN VIJAY
US87 patents
⚠️ This page may combine multiple inventors who share the name “JAYAPALAN VIJAY”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
USAA
34 patentsUS10164973B1Dec 25, 2018
Public authentication systems and methods
USAA35 citations98
US10440180B1Oct 8, 2019
Learning based metric determination for service sessions
USAA40 citations97
US10630723B1Apr 21, 2020
Determining policy characteristics based on route similarity
USAA29 citations94
US10389874B1Aug 20, 2019
Methods and systems for multiple channel authentication
USAA16 citations94
US10601819B1Mar 24, 2020
Public authentication systems and methods
USAA9 citations93
US10263981B1Apr 16, 2019
Public authentication systems and methods
USAA12 citations93
US10616216B1Apr 7, 2020
Multi-factor authentication systems and methods
USAA9 citations92
US9832315B1Nov 28, 2017
Database allocation and analytics for service call centers
USAA19 citations92
US9172805B1Oct 27, 2015
Edge injected speech in call centers
USAA14 citations92
US9025755B1May 5, 2015
Multimedia network transposition
USAA11 citations90
US11341573B1May 24, 2022
Using voice biometrics for trade of financial instruments
USAA8 citations86
US11283872B1Mar 22, 2022
Media triggered device control
USAA12 citations86
US10789385B1Sep 29, 2020
Dynamic tagging of media for service sessions
USAA12 citations86
US11100548B1Aug 24, 2021
Systems and methods for calling party authentication
USAA10 citations85
US10855844B1Dec 1, 2020
Learning based metric determination for service sessions
USAA15 citations85
US11329979B1May 10, 2022
Mutli-factor authentication systems and methods
USAA4 citations84
US11201862B1Dec 14, 2021
Public authentication systems and methods
USAA4 citations84
US11032286B1Jun 8, 2021
Block chain authentication systems and methods
USAA4 citations84
US10171671B1Jan 1, 2019
Customer service call routing and/or scheduling system and method
USAA8 citations84
US10033861B1Jul 24, 2018
Methods and systems for multiple channel authentication
USAA4 citations84
US9386159B1Jul 5, 2016
Multimedia network transposition
USAA5 citations82
US11722482B1Aug 8, 2023
Public authentication systems and methods
USAA1 citations73
US11683347B1Jun 20, 2023
Determining policy characteristics based on route similarity
USAA3 citations73
US11677870B1Jun 13, 2023
Methods and systems for multiple channel authentication
USAA1 citations73
US10965810B1Mar 30, 2021
Methods and systems for multiple channel authentication
USAA2 citations73
US10715665B1Jul 14, 2020
Dynamic resource allocation
USAA4 citations73
US10477014B1Nov 12, 2019
Rapid data access
USAA4 citations73
US10477024B1Nov 12, 2019
Dynamic resource allocation
USAA4 citations73
US11915285B1Feb 27, 2024
Systems and methods for calling party authentication
USAA1 citations72
US11146682B1Oct 12, 2021
Learning based metric determination for service sessions
USAA2 citations72
US11140268B1Oct 5, 2021
Learning based metric determination and clustering for service routing
USAA1 citations72
US10334099B2Jun 25, 2019
Media forked application system in call centers
USAA3 citations72
US11012572B1May 18, 2021
Multimedia network transposition
USAA1 citations71
US10735594B1Aug 4, 2020
Multimedia network transposition
USAA2 citations71
UNITED SERVICES AUTOMOBILE ASS (USAA)
6 patentsUS9479491B1Oct 25, 2016
Methods and systems for multiple channel authentication
UNITED SERVICES AUTOMOBILE ASS (USAA)35 citations97
US9749463B1Aug 29, 2017
Methods and systems for multiple channel authentication
UNITED SERVICES AUTOMOBILE ASS (USAA)7 citations84
US9648161B2May 9, 2017
Edge injected speech in electronic communications
UNITED SERVICES AUTOMOBILE ASS (USAA)5 citations83
US9774741B1Sep 26, 2017
Multimedia network transposition
UNITED SERVICES AUTOMOBILE ASS (USAA)5 citations82
US9832316B1Nov 28, 2017
Customer service model-based call routing and/or scheduling system and method
UNITED SERVICES AUTOMOBILE ASS (USAA)4 citations73
US9553978B2Jan 24, 2017
Application triggered media control in call centers
UNITED SERVICES AUTOMOBILE ASS (USAA)3 citations72
UIPCO LLC
4 patentsUS10432892B1Oct 1, 2019
Systems and methods for integrating and conducting video sessions
UIPCO LLC12 citations89
US12236431B1Feb 25, 2025
Fraud detection using knowledge graphs
UIPCO LLC3 citations73
US11558509B1Jan 17, 2023
Intelligent call routing using knowledge graphs
UIPCO LLC5 citations73
US12057128B1Aug 6, 2024
System and method for enhanced trust
UIPCO LLC2 citations72
JAYAPALAN VIJAY
2 patentsUS8223694B2Jul 17, 2012
Enhanced information services using devices in short-range wireless networks
JAYAPALAN VIJAY23 citations90
US9241014B2Jan 19, 2016
Methods, systems, and computer-readable media for transferring or recovering a communication between a number of participants
JAYAPALAN VIJAY5 citations80
UNITED SERVICES AUTOMOBILE ASS “USAA”
2 patentsUNITED SERVICES AUTOMOBILE ASSOCATION USAA
1 patentPADMANABHAN SUNDAR RAJAN
1 patentShowing the top 50 of 87 patents by PatentIndex Score.