Inventor
LEMBERSKY GENNADI
IL16 patents
⚠️ This page may combine multiple inventors who share the name “LEMBERSKY GENNADI”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
NICE LTD
13 patentsUS11676067B2Jun 13, 2023
System and method for creating data to train a conversational bot
NICE LTD4 citations70
US10847136B2Nov 24, 2020
System and method for mapping a customer journey to a category
NICE LTD2 citations70
US10135977B1Nov 20, 2018
Systems and methods for optimization of interactive voice recognition systems
NICE LTD2 citations69
US11790380B2Oct 17, 2023
Systems and methods for finding an interaction subset within a set of interactions
NICE LTD0 citations59
US11551243B2Jan 10, 2023
Systems and methods for finding an interaction subset within a set of interactions
NICE LTD0 citations59
US11232463B2Jan 25, 2022
Systems and methods for finding an interaction subset within a set of interactions
NICE LTD0 citations59
US11403579B2Aug 2, 2022
Systems and methods for measuring the effectiveness of an agent coaching program
NICE LTD0 citations50
US10956914B2Mar 23, 2021
System and method for mapping a customer journey to a category
NICE LTD0 citations49
US12288562B2Apr 29, 2025
System and method for spoofing detection
NICE LTD0 citations48
US11790302B2Oct 17, 2023
System and method for calculating a score for a chain of interactions in a call center
NICE LTD0 citations46
US11978442B2May 7, 2024
Identification and classification of talk-over segments during voice communications using machine learning models
NICE LTD0 citations42
US11816676B2Nov 14, 2023
System and method for generating journey excellence score
NICE LTD0 citations42
US12175404B2Dec 24, 2024
System and methods to derive knowledge base article relevancy score
NICE LTD0 citations34