Inventor
MUKERJI MANU
US30 patents
⚠️ This page may combine multiple inventors who share the name “MUKERJI MANU”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
8X8 INC
25 patentsUS11425252B1Aug 23, 2022
Unified communications call routing and decision based on integrated analytics-driven database and aggregated data
8X8 INC23 citations94
US11025488B1Jun 1, 2021
Intelligent network operations for data communications between client-specific servers and data-center communications servers
8X8 INC17 citations93
US10949619B1Mar 16, 2021
Routing data communications between client-specific servers and data-center communications servers
8X8 INC20 citations93
US11551005B1Jan 10, 2023
Context aggregation for data communications between client-specific servers and data-center communications providers
8X8 INC7 citations85
US10944800B1Mar 9, 2021
Queuing data communications in a data communications network using a virtual assistant
8X8 INC18 citations85
US11445063B1Sep 13, 2022
Apparatuses and methods involving an integrated contact center
8X8 INC10 citations84
US11070640B1Jul 20, 2021
Contextual timeline of events for data communications between client-specific servers and data-center communications providers
8X8 INC7 citations83
US11044338B1Jun 22, 2021
Server-presented inquiries using specific context from previous communications
8X8 INC8 citations83
US11889026B2Jan 30, 2024
Unified communications call routing and decision based on integrated analytics-driven database and aggregated data
8X8 INC2 citations73
US11792300B1Oct 17, 2023
Managing communications-related data based on interactions between and aggregated data involving data-center communications server and client-specific circuitry
8X8 INC2 citations72
US11778093B1Oct 3, 2023
Apparatuses and methods involving an integrated contact center
8X8 INC2 citations72
US11575755B1Feb 7, 2023
Aggregated context information for data communications between client-specific servers and data-center communications providers
8X8 INC3 citations72
US11196866B1Dec 7, 2021
Apparatuses and methods involving a contact center virtual agent
8X8 INC4 citations72
US11539541B1Dec 27, 2022
Apparatuses and methods involving data-communications room predictions
8X8 INC2 citations71
US12457274B1Oct 28, 2025
Intelligent interactions between client-specific servers and data-center communications servers
8X8 INC0 citations62
US12388710B1Aug 12, 2025
Intelligent network operations for data communications between client-specific servers and data-center communications servers
8X8 INC0 citations62
US12355617B1Jul 8, 2025
Configuring a virtual assistant based on conversation data in a data-communications server system
8X8 INC0 citations62
US12314672B1May 27, 2025
Routing data communications between client-specific servers and data-center communications servers
8X8 INC0 citations62
US12166923B2Dec 10, 2024
Unified communications call routing and decision based on integrated analytics-driven database and aggregated data
8X8 INC0 citations62
US11790178B1Oct 17, 2023
Routing data communications between client-specific servers and data-center communications servers
8X8 INC1 citations62
US11683226B1Jun 20, 2023
Intelligent network operations for data communications between client-specific servers and data-center communications servers
8X8 INC0 citations62
US12278925B1Apr 15, 2025
Apparatuses and methods involving an integrated contact center
8X8 INC0 citations61
US12149658B1Nov 19, 2024
Communications system for automatically routing data communications based on a chosen routing option
8X8 INC0 citations61
US12143537B1Nov 12, 2024
Apparatuses and methods involving data-communications virtual assistance
8X8 INC0 citations61
US12137006B1Nov 5, 2024
Apparatuses and methods involving data-communications room predictions
8X8 INC0 citations61
8×8 INC
4 patentsUS11368551B1Jun 21, 2022
Managing communications-related data based on interactions between and aggregated data involving client-specific servers and data-center communications servers
8×8 INC4 citations83
US11979273B1May 7, 2024
Configuring a virtual assistant based on conversation data in a data-communications server system
8×8 INC2 citations73
US11622043B1Apr 4, 2023
Apparatuses and methods involving data-communications virtual assistance
8×8 INC2 citations71
US11700332B1Jul 11, 2023
Apparatuses and methods involving a contact center virtual agent
8×8 INC0 citations61