Inventor
NIX KEVIN R
US3 patents
Patents
3 patentsUS6826745B2Nov 30, 2004
System and method for smart scripting call centers and configuration thereof
SIEBEL SYSTEMS INC2,210 citations97
US7467135B2Dec 16, 2008
System and method for smart scripting call centers and configuration thereof
SIEBEL SYSTEMS INC12 citations82
US8005814B2Aug 23, 2011
System and method for smart scripting call centers and configuration thereof
SIEBEL SYSTEMS INC4 citations61