Inventor
MULLEN DAVID C
US9 patents
⚠️ This page may combine multiple inventors who share the name “MULLEN DAVID C”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
AVAYA TECHNOLOGY CORP
6 patentsUS7200219B1Apr 3, 2007
Dynamically allocating server resources to competing classes of work based upon achievement of service goals
AVAYA TECHNOLOGY CORP81 citations97
US7386850B2Jun 10, 2008
Arrangement for scheduling tasks based on probability of availability of resources at a future point in time
AVAYA TECHNOLOGY CORP83 citations96
US6560649B1May 6, 2003
Hierarchical service level remediation for competing classes based upon achievement of service level goals
AVAYA TECHNOLOGY CORP131 citations94
US7095841B2Aug 22, 2006
Queued task/queued resource state forecaster
AVAYA TECHNOLOGY CORP14 citations83
US7266193B2Sep 4, 2007
Adaptive feedback arrangement for controlling agent availability service level in a predictive dialer
AVAYA TECHNOLOGY CORP2 citations61
US7170990B2Jan 30, 2007
Autonomous dispatcher method and apparatus
AVAYA TECHNOLOGY CORP4 citations51