Inventor

DABROWSKI MACIEJ

IE5 patents

⚠️ This page may combine multiple inventors who share the name “DABROWSKI MACIEJ”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

GENESYS CLOUD SERVICES INC

2 patents

US11778099B2Oct 3, 2023

Systems and methods relating to predictive routing and occupancy balancing

GENESYS CLOUD SERVICES INC3 citations65

US12425519B2Sep 23, 2025

Systems and methods for relative gain in predictive routing

GENESYS CLOUD SERVICES INC0 citations38

GENESYS TELECOMMUNICATIONS LABORATORIES INC

2 patents

US11568305B2Jan 31, 2023

System and method for customer journey event representation learning and outcome prediction using neural sequence models

GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations64

US11553317B2Jan 10, 2023

System and method for interaction routing by applying predictive analytics and machine learning to web and mobile application context

GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations54

ALTOCLOUD LTD

1 patent

US11463847B2Oct 4, 2022

System and method for interaction routing by applying predictive analytics and machine learning to web and mobile application context

ALTOCLOUD LTD0 citations48