Inventor
SHAW GREGORY L
US6 patents
Patents
6 patentsUS6262730B1Jul 17, 2001
Intelligent user assistance facility
MICROSOFT CORP399 citations98
US6260035B1Jul 10, 2001
Intelligent user assistance facility for a software program
MICROSOFT CORP213 citations98
US6233570B1May 15, 2001
Intelligent user assistance facility for a software program
MICROSOFT CORP224 citations98
US6021403AFeb 1, 2000
Intelligent user assistance facility
MICROSOFT CORP987 citations98
US5694559ADec 2, 1997
On-line help method and system utilizing free text query
MICROSOFT CORP190 citations98
US5715374AFeb 3, 1998
Method and system for case-based reasoning utilizing a belief network
MICROSOFT CORP116 citations97