Inventor
BARINOV VITALY Y
US18 patents
⚠️ This page may combine multiple inventors who share the name “BARINOV VITALY Y”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
GENESYS TELECOMMUNICATIONS LABORATORIES INC
12 patentsUS9900432B2Feb 20, 2018
Scalable approach to agent-group state maintenance in a contact center
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US9756184B2Sep 5, 2017
System and method of distributed maintenance of contact center state
GENESYS TELECOMMUNICATIONS LABORATORIES INC3 citations72
US9578171B2Feb 21, 2017
Low latency distributed aggregation for contact center agent-groups on sliding interval
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US9571656B2Feb 14, 2017
Method of distributed aggregation in a call center
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US11055148B2Jul 6, 2021
Systems and methods for overload protection for real-time computing engines
GENESYS TELECOMMUNICATIONS LABORATORIES INC1 citations61
US11301160B2Apr 12, 2022
System and method for a replication protocol in a real-time statistical engine
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US11140269B2Oct 5, 2021
Systems and methods for extended agent capacity
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US10382625B2Aug 13, 2019
Scalable approach to agent-group state maintenance in a contact center
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US10171661B2Jan 1, 2019
System and method of distributed maintenance of contact center state
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US10021003B2Jul 10, 2018
Distributed aggregation for contact center agent-groups on sliding interval
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US9477464B2Oct 25, 2016
Distributed aggregation for contact center agent-groups on sliding interval
GENESYS TELECOMMUNICATIONS LABORATORIES INC1 citations51
US10412121B2Sep 10, 2019
Distributed aggregation for contact center agent-groups on growing interval
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations40
GENESYS TELECOMM LAB INC
3 patentsUS7434229B2Oct 7, 2008
Method for improving temporal consistency and snapshot recency in a monitored real-time software-reporting-application architecture
GENESYS TELECOMM LAB INC23 citations90
US9172804B2Oct 27, 2015
Method of distributed aggregation in a call center
GENESYS TELECOMM LAB INC1 citations61
US7895606B2Feb 22, 2011
Method for improving temporal consistency and snapshot recency in a monitored real-time software-reporting-application architecture
GENESYS TELECOMM LAB INC1 citations60