Inventor

VIJAYARAGHAVAN RAVI

IN34 patents

⚠️ This page may combine multiple inventors who share the name “VIJAYARAGHAVAN RAVI”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

VIJAYARAGHAVAN RAVI

[24]7 AI INC

Method and apparatus for optimizing customer service across multiple channels

Systems and methods for facilitating dialogue mining

Method and apparatus for improving goal-directed textual conversations between agents and customers

Intent prediction based recommendation system using data combined from multiple channels

Categorization of user interactions into predefined hierarchical categories

Predictive customer service environment

Method and apparatus for an intuitive customer experience

Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification

Method and apparatus for intent modeling and prediction

Proactive surveys based on customer information

Predictive customer service environment

Method and apparatus for predictive enrichment of search in an enterprise

24/7 CUSTOMER INC

Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification

Intent prediction based recommendation system using data combined from multiple channels

Systems and methods for facilitating dialogue mining

Categorization of user interactions into predefined hierarchical categories

Method and apparatus for predicting intent in IVR using natural language queries

Method and apparatus for improving goal-directed textual conversations between agents and customers

Determining product categories by mining interaction data in chat transcripts

Apparatus and method for predicting customer behavior

Tracking of near conversions in user engagements

24 7 CUSTOMER INC

Method and apparatus for analyzing leakage from chat to voice

Method and apparatus for intent modeling and prediction

Method and apparatus for predicting intent in IVR using natural language queries

Method and apparatus for analyzing leakage from chat to voice

KANNAN PALLIPURAM V

Apparatus and method for predicting customer behavior

Method and apparatus for optimizing customer service across multiple channels

Mining interactions to manage customer experience throughout a customer service lifecycle

VIJAYARAGHAVAN RAVI

Method and apparatus for analyzing and applying data related to customer interactions with social media

Method and apparatus for predictive enrichment of search in an enterprise

Comparator multiplexing LDO and converted output to DC-DC converter circuitry

CHANG ANDREW

Method and apparatus for analyzing and applying data related to customer interactions with social media

[24] 7 AI INC

Dynamic prediction of online shopper&#39;s intent using a combination of prediction models

FORD GLOBAL TECH INC

Method for optimizing mechanical strength of a casting using microstructure predictions

Dynamic prediction of online shopper's intent using a combination of prediction models