Inventor
MAPPUS IV RUDOLPH L
US6 patents
⚠️ This page may combine multiple inventors who share the name “MAPPUS IV RUDOLPH L”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
JPMORGAN CHASE BANK NA
4 patentsUS11902469B1Feb 13, 2024
Method for managing call queues for recurring customer questions
JPMORGAN CHASE BANK NA1 citations54
US12592996B2Mar 31, 2026
Method and system for estimating call urgency for improved call queue management
JPMORGAN CHASE BANK NA0 citations43
US12587599B2Mar 24, 2026
Method and system for estimating call durations for improved call queue management
JPMORGAN CHASE BANK NA0 citations43
US12586572B2Mar 24, 2026
Systems and methods for intent prediction and usage
JPMORGAN CHASE BANK NA0 citations38