Inventor
VINCENT ANGEL
US3 patents
Patents
3 patentsUS11902469B1Feb 13, 2024
Method for managing call queues for recurring customer questions
JPMORGAN CHASE BANK NA1 citations54
US12592996B2Mar 31, 2026
Method and system for estimating call urgency for improved call queue management
JPMORGAN CHASE BANK NA0 citations43
US12587599B2Mar 24, 2026
Method and system for estimating call durations for improved call queue management
JPMORGAN CHASE BANK NA0 citations43