Inventor
NELKEN YORAM
US14 patents
⚠️ This page may combine multiple inventors who share the name “NELKEN YORAM”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
IBM
8 patentsUS7644057B2Jan 5, 2010
System and method for electronic communication management
IBM112 citations96
US7099855B1Aug 29, 2006
System and method for electronic communication management
IBM169 citations96
US7752159B2Jul 6, 2010
System and method for classifying text
IBM73 citations95
US7849044B2Dec 7, 2010
System and method for automatic task prioritization
IBM20 citations92
US7756810B2Jul 13, 2010
Software tool for training and testing a knowledge base
IBM31 citations90
US7266535B1Sep 4, 2007
System and method for electronic communication management
IBM34 citations90
US7222189B1May 22, 2007
System and method for optimizing timing of responses to customer communications
IBM4 citations73
US10055501B2Aug 21, 2018
Web-based customer service interface
IBM2 citations65
NELKEN YORAM
4 patentsUS9699129B1Jul 4, 2017
System and method for increasing email productivity
NELKEN YORAM46 citations90
US8495002B2Jul 23, 2013
Software tool for training and testing a knowledge base
NELKEN YORAM31 citations89
US8290768B1Oct 16, 2012
System and method for determining a set of attributes based on content of communications
NELKEN YORAM9 citations82
US9584665B2Feb 28, 2017
System and method for optimizing timing of responses to customer communications
NELKEN YORAM0 citations51