Inventor
KENNEDY NICHOLAS JAMES
US20 patents
Patents
20 patentsUS10609218B1Mar 31, 2020
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC10 citations83
US11522997B2Dec 6, 2022
System and method for hybrid callback management and failure recovery
Virtual Hold Technology Solutions LLC2 citations72
US11489964B2Nov 1, 2022
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC2 citations72
US11394830B2Jul 19, 2022
System and method for hybrid callback management with biometric authentication
Virtual Hold Technology Solutions LLC2 citations72
US11032424B2Jun 8, 2021
System and method for hybrid callback management and failure recovery
Virtual Hold Technology Solutions LLC2 citations72
US10992811B2Apr 27, 2021
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC3 citations72
US10735589B1Aug 4, 2020
System and method for mobile device active callback integration
Virtual Hold Technology Solutions LLC1 citations72
US11949816B2Apr 2, 2024
System and methods for intent—based active callback management using enhanced callback objects
Virtual Hold Technology Solutions LLC0 citations62
US11736613B2Aug 22, 2023
System and methods for intent-based active callback management using enhanced callback objects
Virtual Hold Technology Solutions LLC0 citations62
US11706341B2Jul 18, 2023
System and method for intent-based active callback management
Virtual Hold Technology Solutions LLC0 citations62
US11665283B2May 30, 2023
System and method for mobile device active callback integration
Virtual Hold Technology Solutions LLC0 citations62
US11503160B2Nov 15, 2022
System and method for mobile device active callback integration
Virtual Hold Technology Solutions LLC0 citations62
US11659090B2May 23, 2023
System and method for hybrid callback management with biometric authentication
Virtual Hold Technology Solutions LLC0 citations61
US11641423B2May 2, 2023
System and method for callback management with alternate site routing and callback pacing
Virtual Hold Technology Solutions LLC0 citations61
US11595524B2Feb 28, 2023
System and method for callback management utilizing smart callbacks
Virtual Hold Technology Solutions LLC0 citations61
US11418650B2Aug 16, 2022
System and method for callback management with alternate site routing and callback pacing
Virtual Hold Technology Solutions LLC0 citations61
US11394829B2Jul 19, 2022
System and method for callback management utilizing smart callbacks
Virtual Hold Technology Solutions LLC0 citations61
US11792323B2Oct 17, 2023
System and method for user, device, and transaction authentication utilizing smart contracts
Virtual Hold Technology Solutions LLC0 citations51
US11792324B2Oct 17, 2023
System and method for hybrid callback management with transparent user authentication
Virtual Hold Technology Solutions LLC0 citations51
US11706342B2Jul 18, 2023
System and method for hybrid callback management
Virtual Hold Technology Solutions LLC0 citations50