Inventor
SHAFIEE MOHAMMAD REZA
US19 patents
⚠️ This page may combine multiple inventors who share the name “SHAFIEE MOHAMMAD REZA”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
SHAFIEE MOHAMMAD REZA
13 patentsUS9070113B2Jun 30, 2015
Stock keeping units for content processing
SHAFIEE MOHAMMAD REZA148 citations94
US8924996B2Dec 30, 2014
Session manager
SHAFIEE MOHAMMAD REZA25 citations92
US9116746B2Aug 25, 2015
Workflows and presets for workflows
SHAFIEE MOHAMMAD REZA8 citations83
US8135126B2Mar 13, 2012
Methods and apparatus for providing live agent assistance
SHAFIEE MOHAMMAD REZA15 citations83
US8458007B2Jun 4, 2013
Work order estimator
SHAFIEE MOHAMMAD REZA9 citations82
US8781922B2Jul 15, 2014
Processing a bill of materials
SHAFIEE MOHAMMAD REZA10 citations81
US8768748B2Jul 1, 2014
Resource manager
SHAFIEE MOHAMMAD REZA4 citations71
US8463902B2Jun 11, 2013
Work unit adapter for content processing with third party network elements
SHAFIEE MOHAMMAD REZA5 citations71
US9098338B2Aug 4, 2015
Work flow command processing system
SHAFIEE MOHAMMAD REZA4 citations69
US8812895B2Aug 19, 2014
System redundancy and site recovery
SHAFIEE MOHAMMAD REZA2 citations62
US9118431B2Aug 25, 2015
Video service manager
SHAFIEE MOHAMMAD REZA0 citations41
US9213955B2Dec 15, 2015
Work order optimization
SHAFIEE MOHAMMAD REZA0 citations39
US9152932B2Oct 6, 2015
Work units for content processing
SHAFIEE MOHAMMAD REZA0 citations37
VERIZON SERVICES CORP
3 patentsUS6771766B1Aug 3, 2004
Methods and apparatus for providing live agent assistance
VERIZON SERVICES CORP218 citations98
US7062465B1Jun 13, 2006
Methods and apparatus for providing agent controlled synchronized browsing at a terminal
VERIZON SERVICES CORP33 citations92
US7296002B2Nov 13, 2007
Methods and apparatus for providing agent controlled synchronized browsing at a terminal
VERIZON SERVICES CORP6 citations73