Inventor

XU ANBANG

US40 patents

⚠️ This page may combine multiple inventors who share the name “XU ANBANG”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

XU ANBANG

IBM

Assessing the structural quality of conversations

Log parsing template generation

Quantifying customer care utilizing emotional assessments

Brand personality comparison engine

Recommending a dialog act using model-based textual analysis

Recommending a dialog act using model-based textual analysis

Recommending a dialog act using model-based textual analysis

Determining an impact of a proposed dialog act using model-based textual analysis

Determining an impact of a proposed dialog act using model-based textual analysis

Assessing the structural quality of conversations

Brand personality inference and recommendation system

Customer care training using chatbots

Customer care training using chatbots

Machine learning from tone analysis in online customer service

Conversation utterance labeling

Brand personality perception gap identification and gap closing recommendation generation

Recommending a dialog act using model-based textual analysis

Determining an impact of a proposed dialog act using model-based textual analysis

Assessing the structural quality of conversations

Assessing the structural quality of conversations

Measuring incident management process efficiency metrics utilizing real-time conversation analysis

Recommending a dialog act using model-based textual analysis

Machine learning from tone analysis in online customer service

System for fine-grained affective states understanding and prediction

Method for fine-grained affective states understanding and prediction

Identifying log anomaly resolution from anomalous system logs

Data selection and sampling system for log parsing and anomaly detection in cloud microservices

Method and system for language and domain acceleration with embedding evaluation

Automated generation of dialogue flow from documents

Customer care training with situational feedback generation

Brand personality comparison engine

Performance monitoring in the anomaly detection domain for the IT environment

Unlabeled log anomaly continuous learning

Method and system for unlabeled data selection using failed case analysis

Method and system for language and domain acceleration with embedding alignment

Log anomaly detection in continuous artificial intelligence for it operations

Severity computation of anomalies in information technology operations

System and method for recommending products to bridge gaps between desired and actual personal branding

Semi-automatic process for creating a natural language processing resource

BIEHL JACOB

System and methods for using presence data to estimate affect and communication preference for use in a presence system