Inventor
PHELPS DAVID E
US15 patents
⚠️ This page may combine multiple inventors who share the name “PHELPS DAVID E”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
VERIZON PATENT & LICENSING INC
6 patentsUS8861692B1Oct 14, 2014
Web call access and egress to private network
VERIZON PATENT & LICENSING INC52 citations93
US9916128B2Mar 13, 2018
Visual and voice co-browsing framework
VERIZON PATENT & LICENSING INC12 citations83
US10055742B2Aug 21, 2018
Call transfers for web-delivered calls
VERIZON PATENT & LICENSING INC5 citations72
US9247060B2Jan 26, 2016
Call control for web calls
VERIZON PATENT & LICENSING INC5 citations72
US9712674B2Jul 18, 2017
Third-party call control over secure duplex communication channel
VERIZON PATENT & LICENSING INC5 citations70
US9276969B2Mar 1, 2016
Method and system for providing a setup timer in a SIP-based network
VERIZON PATENT & LICENSING INC0 citations44
PHELPS DAVID E
6 patentsUS8139729B2Mar 20, 2012
Systems and methods for handling calls associated with an interactive voice response application
PHELPS DAVID E6 citations80
US9112976B2Aug 18, 2015
Parking and routing network calls and sessions
PHELPS DAVID E6 citations70
US8908840B2Dec 9, 2014
IVR recording continuity control
PHELPS DAVID E5 citations70
US8750467B2Jun 10, 2014
Systems and methods for handling calls associated with an interactive voice response application
PHELPS DAVID E2 citations59
US8787537B2Jul 22, 2014
IVR communication session routing and recording
PHELPS DAVID E0 citations38
US8774395B2Jul 8, 2014
IVR recording management and control
PHELPS DAVID E0 citations38