Inventor

ZENNER HAL B

US5 patents

⚠️ This page may combine multiple inventors who share the name “ZENNER HAL B”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

NCR CORP

3 patents

US5894512AApr 13, 1999

Method and apparatus for routing voice and video calls to a group of agents

NCR CORP140 citations95

US6832212B1Dec 14, 2004

Method and apparatus for manipulating billing and payment information within a browser interface system

NCR CORP56 citations94

US6718330B1Apr 6, 2004

Predictive internet automatic work distributor (Pre-IAWD) and proactive internet automatic work distributor (Pro-IAWD)

NCR CORP56 citations93

AVAYA INC

2 patents

US7656836B2Feb 2, 2010

Centralized controller for distributed handling of telecommunications features

AVAYA INC44 citations88

US7835364B2Nov 16, 2010

Distributed handling of telecommunications features in a hybrid peer-to-peer system of endpoints

AVAYA INC2 citations58