Inventor

YAU WAI CHEE

AU2 patents

Patents

2 patents

US10580012B2Mar 3, 2020

Article-suggestion system for automatically resolving customer-service requests

ZENDESK INC4 citations61

US10699183B2Jun 30, 2020

Automated system for proposing help center articles to be written to facilitate resolving customer-service requests

ZENDESK INC1 citations51