Inventor
HENDREN CHAD DAVID
US25 patents
⚠️ This page may combine multiple inventors who share the name “HENDREN CHAD DAVID”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
WEST CORP
15 patentsUS9607345B1Mar 28, 2017
Systems and methods for conducting transactions with a customer using text messages
WEST CORP7 citations82
US9143831B1Sep 22, 2015
Conducting transactions between a vendor and a customer using text messages
WEST CORP7 citations82
US10432795B1Oct 1, 2019
Performing automated event services to registered end users
WEST CORP3 citations73
US9660944B1May 23, 2017
Agent-assisted and directed web-channel customer care apparatus, method, and computer program
WEST CORP2 citations70
US9992345B1Jun 5, 2018
Performing automated event services to registered end users
WEST CORP1 citations63
US9635065B1Apr 25, 2017
Performing automated event services to registered end users
WEST CORP1 citations63
US8971512B1Mar 3, 2015
Performing automated event services to registered end users
WEST CORP3 citations63
US9455884B1Sep 27, 2016
Agent-assisted and directed web-channel customer care apparatus, method, and computer program
WEST CORP2 citations60
US9172758B1Oct 27, 2015
Agent-assisted and directed web-channel customer care apparatus, method, and computer program
WEST CORP2 citations60
US8839311B1Sep 16, 2014
Conducting transactions between a vendor and a customer using text messages
WEST CORP3 citations60
US9729723B1Aug 8, 2017
Performing automated event services to registered end users
WEST CORP0 citations52
US9300809B1Mar 29, 2016
Performing automated event services to registered end users
WEST CORP0 citations52
US9008295B1Apr 14, 2015
Performing automated event services to registered end users
WEST CORP0 citations52
US8792629B1Jul 29, 2014
Performing automated event services to registered end users
WEST CORP0 citations52
US9911115B1Mar 6, 2018
Systems and methods for conducting transactions with a customer using text messages
WEST CORP0 citations49
GENESYS TELECOMMUNICATIONS LABORATORIES INC
4 patentsUS10346785B2Jul 9, 2019
Multi-tenant based analytics for contact centers
GENESYS TELECOMMUNICATIONS LABORATORIES INC13 citations91
US10121116B2Nov 6, 2018
System and method for providing dynamic recommendations based on interactions in retail stores
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations82
US10102491B2Oct 16, 2018
System and method for bridging online customer experience
GENESYS TELECOMMUNICATIONS LABORATORIES INC12 citations82
US11755978B2Sep 12, 2023
System for providing dynamic recommendations based on interactions in retail stores
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations61