Inventor · disambiguated record
Bernhard Suhm
Also filed as: SUHM BERNHARD
7 granted patents·1,710 citations·filing 1996–2002
91Inventor score
Top patents by PatentIndex Score
7 records- 0196US5855000AMethod and apparatus for correcting and repairing machine-transcribed input using independent or cross-modal secondary inputUNIV CARNEGIE MELLON·Filed 1996·Granted Dec 29, 1998·515 cites·113 claims
- 0295US7039166B1Apparatus and method for visually representing behavior of a user of an automated response systemBBNT SOLUTIONS LLC·Filed 2002·Granted May 2, 2006·416 cites·20 claims
- 0394US6922466B1System and method for assessing a call centerVERIZON CORPORATE SERV GROUP·Filed 2002·Granted Jul 26, 2005·314 cites·22 claims
- 0494US6823054B1Apparatus and method for analyzing an automated response systemVERIZON CORPORATE SERV GROUP·Filed 2002·Granted Nov 23, 2004·157 cites·8 claims
- 0593US6879685B1Apparatus and method for analyzing routing of calls in an automated response systemVERIZON CORPORATE SERV GROUP·Filed 2002·Granted Apr 12, 2005·149 cites·22 claims
- 0691US6898277B1System and method for annotating recorded information from contacts to contact centerVERIZON CORPORATE SERV GROUP·Filed 2002·Granted May 24, 2005·87 cites·12 claims
- 0789US6882723B1Apparatus and method for quantifying an automation benefit of an automated response systemVERIZON CORPORATE SERV GROUP·Filed 2002·Granted Apr 19, 2005·72 cites·16 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →