Inventor · disambiguated record
Christopher S. Haggerty
Also filed as: HAGGERTY CHRISTOPHER S
55 granted patents·2 pending applications·558 citations·filing 2012–2022
98Inventor score
Top patents by PatentIndex Score
57 records- 0198US8649499B1Communication analytics training management system for call center agentsNOBLE SYSTEMS CORP·Filed 2012·Granted Feb 11, 2014·80 cites·15 claims
- 0298US8537983B1Multi-component viewing tool for contact center agentsNOBLE SYSTEMS CORP·Filed 2013·Granted Sep 17, 2013·67 cites·21 claims
- 0397US9787840B1Forecasting and scheduling campaigns involving different channels of communicationNOBLE SYSTEMS CORP·Filed 2015·Granted Oct 10, 2017·36 cites·21 claims
- 0497US9426291B1Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communicationsNOBLE SYSTEMS CORP·Filed 2015·Granted Aug 23, 2016·30 cites·24 claims
- 0596US9880807B1Multi-component viewing tool for contact center agentsNOBLE SYSTEMS CORP·Filed 2013·Granted Jan 30, 2018·28 cites·16 claims
- 0696US9472188B1Predicting outcomes for events based on voice characteristics and content of a contact center communicationNOBLE SYSTEMS CORP·Filed 2013·Granted Oct 18, 2016·26 cites·21 claims
- 0796US9014364B1Contact center speech analytics system having multiple speech analytics enginesNOBLE SYSTEMS CORP·Filed 2014·Granted Apr 21, 2015·35 cites·14 claims
- 0895US11132993B1Detecting non-verbal, audible communication conveying meaningNOBLE SYSTEMS CORP·Filed 2019·Granted Sep 28, 2021·29 cites·21 claims
- 0995US10965806B1Auto-correcting voice quality in real-timeNOBLE SYSTEMS CORP·Filed 2020·Granted Mar 30, 2021·5 cites·18 claims
- 1094US10033870B1Agent interaction with a party using multiple channels of communicationNOBLE SYSTEMS CORP·Filed 2017·Granted Jul 24, 2018·13 cites·20 claims
- 1194US9531877B1Pacing outbound communications that generate inbound communicationsNOBLE SYSTEMS CORP·Filed 2015·Granted Dec 27, 2016·13 cites·21 claims
- 1294US9020920B1Identifying information resources for contact center agents based on analyticsNOBLE SYSTEMS CORP·Filed 2012·Granted Apr 28, 2015·18 cites·23 claims
- 1393US10847140B1Using semantically related search terms for speech and text analyticsNOBLE SYSTEMS CORP·Filed 2018·Granted Nov 24, 2020·21 cites·15 claims
- 1493US9456076B1Handling audio path failure and poor quality of service for voice calls in a contact centerNOBLE SYSTEMS CORP·Filed 2016·Granted Sep 27, 2016·10 cites·20 claims
- 1591US11790896B2Detecting non-verbal, audible communication conveying meaningNOBLE SYSTEMS CORP·Filed 2021·Granted Oct 17, 2023·2 cites·23 claims
- 1691US10360735B1Providing technical support in an augmented reality environmentNOBLE SYSTEMS CORP·Filed 2018·Granted Jul 23, 2019·16 cites·18 claims
- 1791US9431842B1Regulate the charging of a mobile deviceNOBLE SYSTEMS CORP·Filed 2014·Granted Aug 30, 2016·14 cites·18 claims
- 1890US9813559B1Addressing trunk-related resource deficiencies for a predictive dialer using a dynamic pacing algorithmNOBLE SYSTEMS CORP·Filed 2014·Granted Nov 7, 2017·13 cites·23 claims
- 1989US9781264B1Best time to communicate with parties having multiple contactsNOBLE SYSTEMS CORP·Filed 2017·Granted Oct 3, 2017·4 cites·19 claims
- 2088US10523816B1Transferring an interaction between an agent at a contact center and a party from a first channel of communication to a second channel of communicationNOBLE SYSTEMS CORP·Filed 2017·Granted Dec 31, 2019·7 cites·24 claims
- 2188US8995648B1Processing an outbound call campaign having multiple abandonment ratesNOBLE SYSTEMS CORP·Filed 2013·Granted Mar 31, 2015·12 cites·21 claims
- 2288US8532283B1Integrating embedded links with call center operationHAGGERTY CHRISTOPHER S·Filed 2012·Granted Sep 10, 2013·15 cites·21 claims
- 2386US11102622B1Best time to send limited-content text messages to partiesNOBLE SYSTEMS CORP·Filed 2020·Granted Aug 24, 2021·2 cites·21 claims
- 2486US10410428B1Providing technical support in an augmented reality environmentNOBLE SYSTEMS CORP·Filed 2019·Granted Sep 10, 2019·7 cites·18 claims
- 2586US9531881B1Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communicationsNOBLE SYSTEMS CORP·Filed 2016·Granted Dec 27, 2016·5 cites·12 claims
- 2685US9299343B1Contact center speech analytics system having multiple speech analytics enginesNOBLE SYSTEMS CORP·Filed 2015·Granted Mar 29, 2016·6 cites·16 claims
- 2784US9600789B1Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communicationsNOBLE SYSTEMS CORP·Filed 2016·Granted Mar 21, 2017·4 cites·21 claims
- 2883US9686747B1Regulate current battery usage of a mobile deviceNOBLE SYSTEMS CORP·Filed 2016·Granted Jun 20, 2017·3 cites·18 claims
- 2983US9386153B1Identifying information resources for contact center agents based on analyticsNOBLE SYSTEMS CORP·Filed 2015·Granted Jul 5, 2016·2 cites·21 claims
- 3083US9319525B1Best time to call parties having multiple contactsNOBLE SYSTEMS CORP·Filed 2014·Granted Apr 19, 2016·5 cites·16 claims
- 3180US9325841B1Determining whether the local time where a mobile device is located is within a calling window of timeNOBLE SYSTEMS CORP·Filed 2014·Granted Apr 26, 2016·4 cites·18 claims
- 3280US8774391B1Integrating embedded links with call center operationNOBLE SYSTEMS CORP·Filed 2013·Granted Jul 8, 2014·4 cites·12 claims
- 3379US10212200B1Handling audio path failure and poor quality of service for voice calls in a contact centerNOBLE SYSTEMS CORP·Filed 2017·Granted Feb 19, 2019·2 cites·15 claims
- 3477US10785370B1Communication attempts management system for managing a predictive dialer in a contact centerNOBLE SYSTEMS CORP·Filed 2019·Granted Sep 22, 2020·2 cites·20 claims
- 3577US9736304B1Forecasting and scheduling campaigns involving sending outbound communications that generate inbound communicationsNOBLE SYSTEMS CORP·Filed 2017·Granted Aug 15, 2017·2 cites·18 claims
- 3676US10880437B1Transferring an interaction between an agent at a contact center and a party from a first channel of communication to a second channel of communicationNOBLE SYSTEMS CORP·Filed 2019·Granted Dec 29, 2020·2 cites·20 claims
- 3775US10462295B1Communication attempts management system for managing a predictive dialer in a contact centerNOBLE SYSTEMS CORP·Filed 2017·Granted Oct 29, 2019·2 cites·20 claims
- 3875US10110749B1Bridging a third party onto a contact center communicationNOBLE SYSTEMS CORP·Filed 2017·Granted Oct 23, 2018·2 cites·21 claims
- 3975US9552812B1Predicting outcomes for events based on voice characteristics and content of a voice sample of a contact center communicationNOBLE SYSTEMS CORP·Filed 2016·Granted Jan 24, 2017·2 cites·21 claims
- 4070US9894204B1Pacing outbound communications that generate inbound communicationsNOBLE SYSTEMS CORP·Filed 2017·Granted Feb 13, 2018·1 cites·18 claims
- 4169US11095775B1Handling an outbound call reaching a voicemail serviceNOBLE SYSTEMS CORP·Filed 2019·Granted Aug 17, 2021·1 cites·20 claims
- 4269US10469666B1Agent interaction with a party using multiple channels of communicationNOBLE SYSTEMS CORP·Filed 2018·Granted Nov 5, 2019·1 cites·19 claims
- 4369US10129407B1Bridging a third party onto a contact center communicationNOBLE SYSTEMS CORP·Filed 2018·Granted Nov 13, 2018·1 cites·18 claims
- 4469US9020141B1Processing an outbound call campaign having multiple abandonment ratesNOBLE SYSTEMS CORP·Filed 2015·Granted Apr 28, 2015·1 cites·18 claims
- 4568US9520732B1Regulate current battery usage of a mobile deviceNOBLE SYSTEMS CORP·Filed 2016·Granted Dec 13, 2016·1 cites·18 claims
- 4667US9313632B1Determining whether the local time for a location where a mobile device is located is within a calling window of timeNOBLE SYSTEMS CORP·Filed 2014·Granted Apr 12, 2016·1 cites·18 claims
- 4766US8934870B1Determining whether the local time for a location where a mobile device is located is within a calling window of timeNOBLE SYSTEMS CORP·Filed 2013·Granted Jan 13, 2015·1 cites·18 claims
- 4866US2022014881A1Best Time to Send Limited-Content Text Messages to PartiesNOBLE SYSTEMS CORP·Filed 2021·Application pending·0 cites
- 4960US11641425B2Handling an outbound call reaching a voicemail serviceNOBLE SYSTEMS CORP·Filed 2021·Granted May 2, 2023·0 cites·21 claims
- 5059US2022210273A1Pacing Limited-Content Text MessagesNOBLE SYSTEMS CORP·Filed 2022·Application pending·0 cites
Showing the top 50 of 57 patent records by PatentIndex Score.
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →