Inventor · disambiguated record
Dana Allison
Also filed as: ALLISON DANA · ALLISON DANA H
3 granted patents·3 pending applications·4 citations·filing 2005–2019
56Inventor score
Top patents by PatentIndex Score
6 records- 0176US10445670B2Team-based approach to skills-based agent assignmentORACLE INT CORP·Filed 2013·Granted Oct 15, 2019·3 cites·20 claims
- 0274US11403571B2Team-based approach to skills-based agent assignmentORACLE INT CORP·Filed 2019·Granted Aug 2, 2022·1 cites·15 claims
- 0334US2006069570A1System and method for defining and executing distributed multi-channel self-service applicationsRIGHTNOW TECH INC·Filed 2005·Application pending·0 cites
- 0433US2006069564A1Method of weighting speech recognition grammar responses using knowledge base usage dataRIGHTNOW TECH INC·Filed 2005·Application pending·0 cites
- 0533US2017024680A1Multi-dimensional approach to agent assignmentORACLE INT CORP·Filed 2015·Application pending·0 cites
- 0626US9160850B2Method and system for informing customer service agent of details of user's interaction with voice-based knowledge retrieval systemWISEMAN BRADY·Filed 2006·Granted Oct 13, 2015·0 cites·34 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →