Inventor · disambiguated record
Daniel F. Baker
Also filed as: BAKER DANIEL · BAKER DANIEL F
15 granted patents·1,218 citations·filing 1992–2001
95Inventor score
Files withROCKWELL INTERNATIONAL CORP8ROCKWELL ELECTRONIC COMMERCE3ROCKWELL SEMICONDUCTOR SYS INC2BAKER DANIEL1ROCKWELL SCIENCE CT INC1
Top patents by PatentIndex Score
15 records- 0196US6222919B1Method and system for routing incoming telephone calls to available agents based on agent skillsROCKWELL INTERNATIONAL CORP·Filed 1994·Granted Apr 24, 2001·369 cites·19 claims
- 0296US5923746ACall recording system and method for use with a telephonic switchROCKWELL INTERNATIONAL CORP·Filed 1996·Granted Jul 13, 1999·358 cites·18 claims
- 0385US5544232ACall distributor with automatic preannouncement system and methodROCKWELL INTERNATIONAL CORP·Filed 1995·Granted Aug 6, 1996·136 cites·35 claims
- 0481US5533109ATelecommunication system with user modifiable PBX terminating call feature controller and methodROCKWELL INTERNATIONAL CORP·Filed 1994·Granted Jul 2, 1996·79 cites·18 claims
- 0577US6654798B1Automatic contact distribution system definable agent log-off reasonsROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Nov 25, 2003·32 cites·34 claims
- 0675US5857018AAutomatic call distributor with prioritizationROCKWELL INTERNATIONAL CORP·Filed 1997·Granted Jan 5, 1999·71 cites·9 claims
- 0773US6097806AACD with multi-lingual agent positionROCKWELL SEMICONDUCTOR SYS INC·Filed 1998·Granted Aug 1, 2000·80 cites·24 claims
- 0861US8416943B2System and method for distributing customer contactsBAKER DANIEL·Filed 2001·Granted Apr 9, 2013·5 cites·31 claims
- 0960US5729593AAnnoucement system and method in a telephone call switching systemROCKWELL INTERNATIONAL CORP·Filed 1996·Granted Mar 17, 1998·35 cites·22 claims
- 1051US5365581ATelephonic switching system with automatic port assignment capability and methodROCKWELL INTERNATIONAL CORP·Filed 1992·Granted Nov 15, 1994·21 cites·33 claims
- 1148US6816733B1Tracking agent call processing locations in connection with an automatic call distribution systemROCKWELL ELECTRONIC COMMERCE·Filed 1999·Granted Nov 9, 2004·15 cites·41 claims
- 1242US5970135AAutomatic call distributor with agent controlled call connectionROCKWELL INTERNATIONAL CORP·Filed 1996·Granted Oct 19, 1999·10 cites·7 claims
- 1337US6754327B1Standalone ACD system with native signaling system 7 capabilityROCKWELL ELECTRONIC COMMERCE·Filed 1998·Granted Jun 22, 2004·5 cites·27 claims
- 1430US6449286B1R2 multi-frequency compelled signalling using a DSP on a network termination cardROCKWELL SEMICONDUCTOR SYS INC·Filed 1998·Granted Sep 10, 2002·1 cites·33 claims
- 1529US6574330B1Bus interface for automatic call distributorROCKWELL SCIENCE CT INC·Filed 1999·Granted Jun 3, 2003·1 cites·27 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →