Inventor · disambiguated record
Darryl Hymel
Also filed as: HYMEL DARRYL · HYMEL DARRYL P
16 granted patents·1 pending application·693 citations·filing 1992–2014
94Inventor score
Files withROCKWELL ELECTRONIC COMMERCE11ARRIS ENTPR INC1ARRIS GROUP INC1ROCKWELL ELECTRONICS COMMERCE1ROCKWELL INTERNATIONAL CORP1
Top patents by PatentIndex Score
17 records- 0197US6970821B1Method of creating scripts by translating agent/customer conversationsROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Nov 29, 2005·288 cites·26 claims
- 0295US6598021B1Method of modifying speech to provide a user selectable dialectFiled 2000·Granted Jul 22, 2003·202 cites·17 claims
- 0385US7003462B2Voice filter for normalizing an agent's emotional responseROCKWELL ELECTRONIC COMMERCE·Filed 2004·Granted Feb 21, 2006·33 cites·33 claims
- 0480US6308154B1Method of natural language communication using a mark-up languageROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Oct 23, 2001·35 cites·39 claims
- 0579US7043009B1Providing customer data to an automatic call distribution system agentROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted May 9, 2006·20 cites·25 claims
- 0678US7085719B1Voice filter for normalizing an agents response by altering emotional and word contentROCKWELL ELECTRONICS COMMERCE·Filed 2000·Granted Aug 1, 2006·29 cites·37 claims
- 0775US6577727B1ACD tier based routingROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Jun 10, 2003·19 cites·23 claims
- 0873US6990524B1ACD multimedia customer contact routing with delay announcementsROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Jan 24, 2006·20 cites·41 claims
- 0971US6804668B1Natural language agent for monitoring a threaded discussionROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Oct 12, 2004·18 cites·31 claims
- 1065US7574345B2Method and system for simulating multiple cable modemsARRIS GROUP INC·Filed 2006·Granted Aug 11, 2009·3 cites·19 claims
- 1165US6885744B2Method of providing background and video patternsROCKWELL ELECTRONIC COMMERCE·Filed 2001·Granted Apr 26, 2005·7 cites·42 claims
- 1263US6366665B1Remote ACD data base modification via telephoneROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Apr 2, 2002·6 cites·28 claims
- 1360US6574332B1Automatic call distribution system agent log-on with pseudo-portROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Jun 3, 2003·4 cites·34 claims
- 1456US6590971B1Automatic call distribution system contact routing with media-portROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Jul 8, 2003·3 cites·28 claims
- 1550US9286168B2Sparing method and apparatusARRIS ENTPR INC·Filed 2014·Granted Mar 15, 2016·0 cites·20 claims
- 1646US2004098274A1System and method for predicting customer contact outcomesFiled 2002·Application pending·0 cites
- 1733US5353343ATelephonic switching system with a user controlled data memory access system and methodROCKWELL INTERNATIONAL CORP·Filed 1992·Granted Oct 4, 1994·6 cites·26 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →