Inventor · disambiguated record
Dmitry A. Torba
Also filed as: TORBA DMITRY A
9 granted patents·1 pending application·1,525 citations·filing 1998–2010
93Inventor score
Top patents by PatentIndex Score
10 records- 0198US6373836B1Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center systemGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 16, 2002·611 cites·4 claims
- 0296US6175564B1Apparatus and methods for managing multiple internet protocol capable call centersGENESYS TELECOMM LAB INC·Filed 1998·Granted Jan 16, 2001·459 cites·11 claims
- 0395US6981020B2Apparatus and methods for routing electronic mail in a processing centerGENESYS TELECOMM LAB INC·Filed 2000·Granted Dec 27, 2005·90 cites·10 claims
- 0494US7715332B2Determining presence for interaction routingGENESYS TELECOMM LAB INC·Filed 2007·Granted May 11, 2010·21 cites·5 claims
- 0594US7619996B2Determining presence for interaction routingGENESYS TELECOMM LAB INC·Filed 2007·Granted Nov 17, 2009·20 cites·6 claims
- 0694US7460496B2Routing emails to a plurality of agentsGENESYS TELECOMM LAB INC·Filed 2005·Granted Dec 2, 2008·26 cites·11 claims
- 0787US6581105B2Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in centerGENESYS TELECOMM LAB INC·Filed 1999·Granted Jun 17, 2003·99 cites·34 claims
- 0883US6879586B2Internet protocol call-in centers and establishing remote agentsGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 12, 2005·107 cites·10 claims
- 0978US6625139B2Apparatus and methods for coordinating internet protocol telephone and data communicationsGENESYS TELECOMM LAB INC·Filed 1998·Granted Sep 23, 2003·92 cites·12 claims
- 1049US2010172486A1Determining Presence for Interaction RoutingMILOSLAVSKY ALEC·Filed 2010·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →