Inventor · disambiguated record
Gennadi Lembersky
Also filed as: LEMBERSKY GENNADI
16 granted patents·9 pending applications·45 citations·filing 2013–2024
88Inventor score
Top patents by PatentIndex Score
25 records- 0194US9787838B1System and method for analysis of interactions with a customer service centerNICE-SYSTEMS LTD·Filed 2016·Granted Oct 10, 2017·25 cites·25 claims
- 0290US11676067B2System and method for creating data to train a conversational botNICE LTD·Filed 2020·Granted Jun 13, 2023·4 cites·15 claims
- 0379US9947320B2Script compliance in spoken documents based on number of words between key termsNICE SYSTEMS LTD·Filed 2014·Granted Apr 17, 2018·6 cites·20 claims
- 0476US9245523B2Method and apparatus for expansion of search queries on large vocabulary continuous speech recognition transcriptsNICE SYSTEMS LTD·Filed 2013·Granted Jan 26, 2016·6 cites·15 claims
- 0571US11790380B2Systems and methods for finding an interaction subset within a set of interactionsNICE LTD·Filed 2022·Granted Oct 17, 2023·0 cites·21 claims
- 0670US10135977B1Systems and methods for optimization of interactive voice recognition systemsNICE LTD·Filed 2017·Granted Nov 20, 2018·2 cites·14 claims
- 0769US10847136B2System and method for mapping a customer journey to a categoryNICE LTD·Filed 2018·Granted Nov 24, 2020·2 cites·20 claims
- 0867US11551243B2Systems and methods for finding an interaction subset within a set of interactionsNICE LTD·Filed 2021·Granted Jan 10, 2023·0 cites·21 claims
- 0965US11232463B2Systems and methods for finding an interaction subset within a set of interactionsNICE LTD·Filed 2018·Granted Jan 25, 2022·0 cites·17 claims
- 1058US2023297909A1System and method for predicting service metrics using historical dataNICE LTD·Filed 2023·Application pending·0 cites
- 1158US2023252391A1Method and system for automatically pointing on an influencer on a measured performance changeNICE LTD·Filed 2023·Application pending·0 cites
- 1257US2025078009A1System and method of calculating supervisor impact scoreNICE LTD·Filed 2023·Application pending·0 cites
- 1357US2023325736A1System and method for allocating multi-functional resourcesNICE LTD·Filed 2023·Application pending·0 cites
- 1456US2021081873A1Method and system for automated pointing and prioritizing focus on challengesNICE LTD·Filed 2019·Application pending·0 cites
- 1556US2021097634A1Systems and methods for selecting a training program for a workerNICE LTD·Filed 2019·Application pending·0 cites
- 1651US11816676B2System and method for generating journey excellence scoreNICE LTD·Filed 2018·Granted Nov 14, 2023·0 cites·21 claims
- 1751US2022172086A1System and method for providing unsupervised model health monitoringNICE LTD·Filed 2020·Application pending·0 cites
- 1850US11403579B2Systems and methods for measuring the effectiveness of an agent coaching programNICE LTD·Filed 2020·Granted Aug 2, 2022·0 cites·14 claims
- 1949US10956914B2System and method for mapping a customer journey to a categoryNICE LTD·Filed 2019·Granted Mar 23, 2021·0 cites·18 claims
- 2049US2024370809A1Realtime monitoring of interactionsNICE LTD·Filed 2023·Application pending·0 cites
- 2145US12288562B2System and method for spoofing detectionNICE LTD·Filed 2021·Granted Apr 29, 2025·0 cites·20 claims
- 2245US11790302B2System and method for calculating a score for a chain of interactions in a call centerNICE LTD·Filed 2019·Granted Oct 17, 2023·0 cites·20 claims
- 2342US11978442B2Identification and classification of talk-over segments during voice communications using machine learning modelsNICE LTD·Filed 2022·Granted May 7, 2024·0 cites·20 claims
- 2439US12175404B2System and methods to derive knowledge base article relevancy scoreNICE LTD·Filed 2022·Granted Dec 24, 2024·0 cites·17 claims
- 2538US2025350683A1Generative artificial intelligence-powered call insights and response recommendation systemNICE LTD·Filed 2024·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →