Inventor · disambiguated record
Geoff Willshire
Also filed as: WILLSHIRE GEOFF
51 granted patents·8 pending applications·97 citations·filing 2013–2025
97Inventor score
Files withCYARA SOLUTIONS PTY LTD59
Top patents by PatentIndex Score
59 records- 0198US11095774B1System and methods for operating and testing real-time communications between web browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2020·Granted Aug 17, 2021·17 cites·15 claims
- 0293US11489962B2System and methods for automated customer response system mapping and duplicationCYARA SOLUTIONS PTY LTD·Filed 2020·Granted Nov 1, 2022·4 cites·8 claims
- 0392US11722598B2System and methods for an automated chatbot testing platformCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Aug 8, 2023·6 cites·16 claims
- 0490US11943389B2System and methods for automated customer response system mapping and duplicationCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Mar 26, 2024·2 cites·8 claims
- 0590US11588766B2Mobile dashboard for automated contact center testingCYARA SOLUTIONS PTY LTD·Filed 2021·Granted Feb 21, 2023·3 cites·8 claims
- 0690US10127513B1Automated multi-channel customer journey testingCYARA SOLUTIONS PTY LTD·Filed 2017·Granted Nov 13, 2018·5 cites·7 claims
- 0789US10877876B2System and method for automated thin client contact center agent desktop testingCYARA SOLUTIONS PTY LTD·Filed 2019·Granted Dec 29, 2020·6 cites·10 claims
- 0888US11743383B2System and methods for monitoring and testing real-time communications between web browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Aug 29, 2023·2 cites·10 claims
- 0988US11711467B2System and methods for chatbot and search engine integrationCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Jul 25, 2023·3 cites·20 claims
- 1088US10268571B2System and method for automated thin client contact center agent desktop testingCYARA SOLUTIONS PTY LTD·Filed 2017·Granted Apr 23, 2019·6 cites·10 claims
- 1187US11010704B2Automated multi-channel customer journey testingCYARA SOLUTIONS PTY LTD·Filed 2018·Granted May 18, 2021·4 cites·7 claims
- 1287US2025330539A1System and method for testing real-time communications between browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2025·Application pending·0 cites
- 1385US10873546B2System and method for automated contact center agent workstation testingCYARA SOLUTIONS PTY LTD·Filed 2019·Granted Dec 22, 2020·3 cites·18 claims
- 1484US9667776B1Bi-directional audio generation device for speech quality assessment of telephony networks and speech codecsCYARA SOLUTIONS PTY LTD·Filed 2016·Granted May 30, 2017·6 cites·3 claims
- 1583US12375606B2System and method for testing real-time communications between browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2024·Granted Jul 29, 2025·0 cites·12 claims
- 1683US9137183B2System and method for automated chat testingCYARA SOLUTIONS PTY LTD·Filed 2013·Granted Sep 15, 2015·5 cites·8 claims
- 1783US9137184B2System and method for automated chat testingCYARA SOLUTIONS PTY LTD·Filed 2013·Granted Sep 15, 2015·5 cites·2 claims
- 1880US12095950B2System and method for testing real-time communications between browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2023·Granted Sep 17, 2024·0 cites·14 claims
- 1979US10091356B2Interactive voice response system crawlerCYARA SOLUTIONS PTY LTD·Filed 2015·Granted Oct 2, 2018·5 cites·4 claims
- 2078US2025280069A1Monitoring and testing of web real-time communications (webrtc) sessionsCYARA SOLUTIONS PTY LTD·Filed 2025·Application pending·0 cites
- 2177US9392113B2System and method for automated chat testingCYARA SOLUTIONS PTY LTD·Filed 2015·Granted Jul 12, 2016·2 cites·4 claims
- 2276US10291776B2Interactive voice response system crawlerCYARA SOLUTIONS PTY LTD·Filed 2016·Granted May 14, 2019·4 cites·23 claims
- 2375US12225157B2System and methods for automated customer response system mapping and duplicationCYARA SOLUTIONS PTY LTD·Filed 2024·Granted Feb 11, 2025·0 cites·8 claims
- 2475US11799752B1System and methods for operating and testing real-time communications between web browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Oct 24, 2023·0 cites·12 claims
- 2575US11178080B2Mobile dashboard for automated contact center testingCYARA SOLUTIONS PTY LTD·Filed 2019·Granted Nov 16, 2021·2 cites·8 claims
- 2675US2025016267A1Chatbot and search engine integrationCYARA SOLUTIONS PTY LTD·Filed 2024·Application pending·0 cites
- 2774US12328414B2Monitoring and testing of web real-time communications (WebRTC) sessionsCYARA SOLUTIONS PTY LTD·Filed 2024·Granted Jun 10, 2025·0 cites·10 claims
- 2874US9031221B2System and method for automated voice quality testingCYARA SOLUTIONS PTY LTD·Filed 2013·Granted May 12, 2015·2 cites·2 claims
- 2973US10367764B2System and method for automated contact center agent workstation testingCYARA SOLUTIONS PTY LTD·Filed 2017·Granted Jul 30, 2019·2 cites·18 claims
- 3073US2024305713A1System and methods for an automated chatbot testing platformCYARA SOLUTIONS PTY LTD·Filed 2024·Application pending·0 cites
- 3172US12140633B2Telephone connector to audio connector mapping and leveling deviceCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Nov 12, 2024·0 cites·16 claims
- 3272US12126768B2System and methods for chatbot and search engine integrationCYARA SOLUTIONS PTY LTD·Filed 2023·Granted Oct 22, 2024·0 cites·20 claims
- 3372US12047534B2System and methods for an automated chatbot testing platformCYARA SOLUTIONS PTY LTD·Filed 2023·Granted Jul 23, 2024·0 cites·16 claims
- 3472US2025150531A1System And Methods For Automated Customer Response System Mapping And DuplicationCYARA SOLUTIONS PTY LTD·Filed 2025·Application pending·0 cites
- 3571US10965579B2System and method for interactivity testing of text-based customer communicationsCYARA SOLUTIONS PTY LTD·Filed 2019·Granted Mar 30, 2021·1 cites·9 claims
- 3669US12028487B2System and methods for monitoring and testing real-time communications between web browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2023·Granted Jul 2, 2024·0 cites·10 claims
- 3769US10469418B2Automated contact center customer mobile device client infrastructure testingCYARA SOLUTIONS PTY LTD·Filed 2017·Granted Nov 5, 2019·1 cites·8 claims
- 3868US11799808B2System and method for automated end-to-end web interaction testingCYARA SOLUTIONS PTY LTD·Filed 2022·Granted Oct 24, 2023·0 cites·4 claims
- 3967US11783267B2Automated multi-channel customer journey testingCYARA SOLUTIONS PTY LTD·Filed 2021·Granted Oct 10, 2023·0 cites·9 claims
- 4067US11496624B2System and methods for operating and testing real-time communications between web browsers and contact centersCYARA SOLUTIONS PTY LTD·Filed 2021·Granted Nov 8, 2022·0 cites·14 claims
- 4164US10447848B2System and method for reliable call recording testing and proprietary customer information retrievalCYARA SOLUTIONS PTY LTD·Filed 2017·Granted Oct 15, 2019·1 cites·3 claims
- 4260US10965627B2Automated contact center customer mobile device client infrastructure testingCYARA SOLUTIONS PTY LTD·Filed 2019·Granted Mar 30, 2021·0 cites·16 claims
- 4360US10694027B2System and method for automated voice quality testingCYARA SOLUTIONS PTY LTD·Filed 2019·Granted Jun 23, 2020·0 cites·13 claims
- 4459US11451463B2System and method for interactivity testing of text-based customer communicationsCYARA SOLUTIONS PTY LTD·Filed 2021·Granted Sep 20, 2022·0 cites·6 claims
- 4558US11265272B2System and method for automated end-to-end web interaction testingCYARA SOLUTIONS PTY LTD·Filed 2020·Granted Mar 1, 2022·0 cites·4 claims
- 4658US11178276B2System and method for integrated CX-AX contact center testingCYARA SOLUTIONS PTY LTD·Filed 2020·Granted Nov 16, 2021·0 cites·16 claims
- 4756US10659601B2System and method for integrated CX-AX contact center testingCYARA SOLUTIONS PTY LTD·Filed 2019·Granted May 19, 2020·0 cites·16 claims
- 4855US9544251B2System and method for automated chat testingCYARA SOLUTIONS PTY LTD·Filed 2016·Granted Jan 10, 2017·0 cites·2 claims
- 4954US10326880B2System and method for integrated CX-AX contact center testingCYARA SOLUTIONS PTY LTD·Filed 2018·Granted Jun 18, 2019·0 cites·16 claims
- 5054US10230836B2System and method for automated voice quality testingCYARA SOLUTIONS PTY LTD·Filed 2016·Granted Mar 12, 2019·0 cites·13 claims
Showing the top 50 of 59 patent records by PatentIndex Score.
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →